Food remnants or sandy residue
(see additional information in general repair instructions)
Customer complaint
Cause
Remedial action
Food remnants or sandy
residue
Rough, micro or fine sieve blocked, sieve not locked in the
pump sump
– Spray arm nozzles, roof shower blocked
– Spray arm bearings sticking (dirt around the bearings)
– Foreign body around the drainage hose connections on
the water inlet (drainage channel)
– Fish-trap in the pump sump partially blocked
Drainage hose kinked
No detergent dosage or insufficient dosage, wrong programme
selected
Unfavourable arrangement of the dishes, etc. (very large
pieces in the lower rack, e.g. pots), avoid holders, dish racks
twisted
Spray arm is blocked by dishes or cutlery
Advise customer, sieve insert and care
Clean parts if necessary, refer customers to correct
sieve insert
Clean parts if necessary, refer customers to correct
sieve insert
Clean
Advise customer, clean
Lay drainage hose correctly
Advise customer, observe dosage instructions
for the detergent, select programme with higher
temperature
Check dispenser
Advise customer, straighten dish racks
(see instructions for use)
Advise customer
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