en
Troubleshooting
56
Fault
Cause
Troubleshooting
Detergent residue is present
in the detergent dispenser
or the tablet collecting tray.
Spray arms were blocked by
tableware so detergent was
not rinsed out.
▶
Check that the spray arms are not
blocked and can rotate freely.
Detergent dispenser was
damp when detergent was
added.
▶
Only add detergent to a detergent
dispenser when dry.
Excessive formation of foam
occurs.
Hand washing-up liquid is
present in dispenser for
rinse aid.
▶
Immediately add rinse aid to the
dispenser.
Rinse aid has been spilled.
▶
Remove the rinse aid with a cloth.
Detergent or appliance care
product used causes excess-
ive foaming.
▶
Change the brand of detergent.
Home Connect problem
Fault
Cause
Troubleshooting
Connection to home net-
work is not established.
WLAN on router is not act-
ive.
▶
Check the wireless network con-
nection of your router.
WLAN display is flashing.
Connection to home net-
work is not available.
▶
Activate the wireless network con-
nection on your router.
Home Connect cannot be
implemented correctly.
Home Connect set incor-
rectly.
▶
Please consult the documents sup-
plied for Home Connect.
Technical fault is present.
▶
Please consult the information
about support in the documents
supplied for Home Connect.
Information on display panel
Fault
Cause
Troubleshooting
Special salt refill indicator
lights up.
Insufficient special salt.
▶
.
Sensor does not detect spe-
cial salt tablets.
▶
Do not use special salt tablets.
Refill indicator for special
salt does not light up.
Water softening system is
switched off.
▶
Setting the water softening system
Refill indicator for rinse aid
lights up.
Insufficient rinse aid.
1.
2.
Set the amount of rinse aid to be
dispensed.
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