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MicroDome Camera 200 Series

Troubleshooting | en

21

Bosch Security Systems

Installation Manual

AR18-10-B012 | v1.55 | 2012.09

5

Troubleshooting

5.1

Resolving problems

The following table is intended to help identify the causes of

malfunctions and correct them when possible.

Malfunction

Possible causes

Solution

No image

transmission to

remote location.

Faulty cable connections. Check all cables, plugs,

contacts and

connections.

No connection

established, no

image transmission.

The unit's configuration.

Check all configuration

parameters.

Faulty installation.

Check all cables, plugs,

contacts and

connections.

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Содержание MicroDome NDC-274-PT

Страница 1: ...MicroDome Camera 200 Series NDC 274 P NDC 274 PT NDC 284 PT NDC 274 PM en Installation Manual ...

Страница 2: ......

Страница 3: ...0 2 1 Features 10 2 2 Unpacking 11 3 Installation 12 3 1 Disassembly 12 3 2 Memory card 13 3 3 Desiccant for rugged cameras 13 3 4 Network and power connector 14 3 5 Power connection 15 3 5 1 DC power connection 15 3 6 Mounting 16 3 7 Camera set up 17 3 7 1 Camera positioning 18 3 8 Resetting the camera 19 3 9 Closing the unit 19 4 Browser connection 20 4 1 Protected network 20 5 Troubleshooting 2...

Страница 4: ...4 en Table of Contents MicroDome Camera 200 Series AR18 10 B012 v1 55 2012 09 Installation Manual Bosch Security Systems 7 Technical Data 24 7 1 Specifications 24 7 1 1 Accessories 26 ...

Страница 5: ...tion such as Dangerous Voltage inside the product If not avoided this will result in an electrical shock serious bodily injury or death WARNING Medium risk Indicates a potentially hazardous situation If not avoided this could result in minor or moderate bodily injury CAUTION Low risk Indicates a potentially hazardous situation If not avoided this could result in property damage or risk of damage t...

Страница 6: ... precautions to protect the unit from power and lightning surges 5 Controls adjustment Adjust only those controls specified in the operating instructions Improper adjustment of other controls may cause damage to the unit 6 Power sources Operate the unit only from the type of power source indicated on the label 7 Servicing Unless qualified do not attempt to service this unit yourself Refer all serv...

Страница 7: ... by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures reorient or relocate the receiving antenna increase the separation between the equipment and receiver connect the equipment into an outlet on a circuit different from that to which the receiver is connected consult the dealer or an experienced radio TV technician ...

Страница 8: ...formance or reliability of the security or signaling aspects of this product UL MAKES NO REPRESENTATIONS WARRANTIES OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT 1 5 Bosch notices More information For more information please contact the nearest Bosch Security Systems location or visit www boschsecurity com Dispo...

Страница 9: ...l Equipment Corporation Permission to use copy modify distribute and sell this software and its documentation for any purpose and without fee is hereby granted provided that the above copyright notices appear in all copies and that both those copyright notices and this permission notice appear in supporting documentation and that the names of Adobe Systems and Digital Equipment Corporation not be ...

Страница 10: ...y to give clear images reducing bandwidth and storage The camera can be used as a stand alone video surveillance system with no additional equipment or it can easily integrate with the Bosch DVR 700 Series recorders Features include MicroSD SDHC SDXC card slot supports edge recording up to 2 TB Tri streaming Two H 264 streams and one M JPEG stream Progressive scan for sharp images of moving object...

Страница 11: ...ck installation guide Torx screwdriver for dome cover Optical disk Bosch Video Client Documentation Tools If equipment has been damaged during shipment repack it in the original packaging and notify the shipping agent or supplier WARNING Installation should only be performed by qualified service personnel in accordance with the National Electrical Code or applicable local codes CAUTION The camera ...

Страница 12: ...stallation 3 1 Disassembly The camera housing unit consists of the following parts To disassemble the unit proceed as follows 1 Using the special screwdriver bit supplied loosen the three tamper resistant screws in the dome the screws remain in place 2 Remove the dome from the base Dome Camera module and mounting base x3 ...

Страница 13: ...the camera 2 Slide the microSD card into the slot The camera supports most microSD SDHC SDXC cards Note Use high speed SD cards class 6 or above the higher read write speed the better 3 3 Desiccant for rugged cameras Figure 3 2 Desiccant for PT and PM camera versions 1 Remove backing from desiccant package 2 Stick the package to the inside of the dome cover as indicated ...

Страница 14: ... power connector Figure 3 3 Network connection Connect the camera to a 10 100 Base T network Use a shielded UTP Category 5e cable with RJ45 connectors M12 connector for PM version Power can be supplied to the camera via the Ethernet cable compliant with the Power over Ethernet IEEE 802 3af standard RJ45 Ethernet PoE M12 Ethernet PoE ...

Страница 15: ... might lead to a camera reboot 3 5 1 DC power connection Not present on NDC 274 PM version Figure 3 4 DC power connection 1 Slide the plug adapter that matches your outlet socket onto the supplied power supply 2 Insert the power connector jack from the power supply into the DC12 24V socket of the camera 3 Connect the power supply to either a 230 VAC or a 120 VAC power supply outlet Note A power su...

Страница 16: ... surface taking care to orientate it correctly 2 Drill two holes with a diameter of 6 mm 3 Insert the supplied plugs into the holes 4 Attach the camera and base unit securly to the surface using the two supplied M3 screws M3 Ø2 5 mm Ø 6 m m x2 x2 Outer 6 0mm 2 Holes FOR PLASTIC ANCHOR CABLE Inner 2 5mm 2 Holes M3 TYPE SCREW FRONT 0 90 180 270 CUT LINE CAMERA OUTLINE CAUTION Do not point the camera...

Страница 17: ... 10 B012 v1 55 2012 09 3 7 Camera set up To help set up the camera connect a monitor to the miniature 2 5 mm jack socket using a S1460 monitor cable which can be ordered separately This monitor jack socket provides a composite video signal NTSC for installation purposes only S1460 Monitor Cable ...

Страница 18: ...era to the desired position by performing the following steps 1 For horizontal adjustment pan rotate the camera module in the base Do not rotate more than 350 2 For vertical adjustment tilt rotate camera Do not rotate more than 55 CAUTION The image sensors are highly sensitive and require special care for proper performance and extended lifetime Do not expose them to direct sunlight or bright spot...

Страница 19: ...factory default IP address is 192 168 0 1 Figure 3 6 Reset button 3 9 Closing the unit When the camera position is set and all adjustments have been made close the unit 1 Remove the monitor cable from the jack socket 2 If necessary clean the inner surface of the dome with a soft cloth 3 Position the dome on the base by aligning the two screw holders with fins with the openings beside the screw soc...

Страница 20: ...etwork using the browser Note The camera can also be configured using the supplied Bosch Video Client or the Bosch Video Management System 4 1 Protected network If a RADIUS server is used for network access control 802 1x authentication the camera must be configured first To configure the camera for a Radius network connect it directly to a PC via a crossed network cable and configure the two para...

Страница 21: ...help identify the causes of malfunctions and correct them when possible Malfunction Possible causes Solution No image transmission to remote location Faulty cable connections Check all cables plugs contacts and connections No connection established no image transmission The unit s configuration Check all configuration parameters Faulty installation Check all cables plugs contacts and connections ...

Страница 22: ...tor or contact Bosch Security Systems Customer Service directly The Installer should write down all information regarding the unit so that it can be referenced for warranty or repair The version numbers of the firmware and other status information can be seen when the unit starts or by opening the Service menu Note down this information and the information found on the camera label before contacti...

Страница 23: ...aterials that must be disposed of according to law Defective or superfluous devices and parts should be disposed of professionally or taken to your local collection point for hazardous materials CAUTION Never open the casing of the camera The unit does not contain any user serviceable parts Ensure that all maintenance or repair work is performed only by qualified personnel electrical engineering o...

Страница 24: ...pixels 1920 x 1080 2592 x 1944 NDC 284 PT Sensitivity 0 3 lx Video resolution 1080p 720p 480p 240p 5 Megapixels 480p NDC 284 PT Video compression H 264 MP Main Profile M JPEG Max frame rate 30 fps 12 fps NDC 284 PT M JPEG frame rate can vary depending on system loading Lens type 4 37 mm fixed F2 0 3 74 mm fixed F2 0 NDC 284 PT Audio Input Built in microphone NDC 274 P only Audio compression G 711 ...

Страница 25: ...v4 IPv6 UDP TCP HTTP HTTPS RTP IGMPV2 V3 ICMP RTSP FTP Telnet ARP DHCP SNTP SNMP V1 MIB II 802 1x SMTP iSCSI UPnP SSDP Encryption TLS 1 0 SSL Ethernet 10 100 Base T auto sensing half full duplex Ethernet connector RJ45 M12 D coded female NDC 274 PM PoE IEEE 802 3af compliant Dimensions NDC 274 P Diameter 105 mm 4 13 in Height 56 mm 2 2 in Weight NDC 274 P 255 g 8 99 oz approx Dimensions Diameter 1...

Страница 26: ...llation Manual Bosch Security Systems 7 1 1 Accessories Contact a Bosch representative in your area for the latest available accessories or visit our website at www boschsecurity com Storage Temperature 20 ºC to 70 ºC 4 ºF to 158 ºF Humidity 10 to 80 relative humidity non condensing ...

Страница 27: ......

Страница 28: ...Bosch Security Systems www boschsecurity com Bosch Security Systems 2012 ...

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