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79
Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following information.
Run an appliance self-test (see chapter “Appliance self-test”).
Customer service will charge you for advice even if the appliance is still under guarantee!
Fault
Possible cause
Remedial action
Temperature differs greatly
from the set value.
In some cases it is adequate to switch off the appliance
for 5 minutes.
If the temperature is too high wait a few hours and check
whether the temperature has approached the set value.
If the temperature is too low check the temperature again
the next day.
Displays do not illuminate.
Power failure; the fuse has been switched off;
the mains plug has not been inserted properly.
Connect mains plug. Check whether the power is on, check
the fuses.
An warning signal sounds.
The alarm button 14 is lit.
Fault - the freezer compartment is too warm!
To switch off the warning signal, press the alarm button 14.
Appliance is open.
Close the appliance.
Ventilation openings have been covered.
Ensure that there is adequate ventilation.
Too much food was placed in the freezer at
once.
Do not exceed max. freezing capacity.
When the fault has been eliminated, the alarm button goes out
shortly afterwards.
The light does not work.
Light switch is jammed.
Check whether the light switch can move.
The light is defective.
(See chapter “Light”.)
Floor of the refrigerator
compartment is wet.
The condensation channel or drainage hole
are blocked.
Clean the condensation channel and the drainage hole.
See chapter Cleaning the appliance.
The side panels of the appliance are
warm.
Pipes run into the side panels which heat
during the cooling process.
That is normal behaviour for the appliance and not a fault.
Appliance has no refrigeration
capacity.
The light does not work.
The display does not illuminate.
Appliance has been switched off.
Press the On/Off button.
Power failure.
Check whether the power is on.
The fuse has been switched off.
Check the fuse.
The mains plug has not been inserted properly. Check whether the mains plug is secure.
The refrigerating unit
is switching on more frequently
and for longer.
Appliance opened frequently.
Do not open the appliance unnecessarily.
The ventilation openings have been covered.
Remove obstacles.
Large quantities of fresh food are being frozen. Do not exceed max. freezing capacity.
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