24
en | Troubleshooting
IntuiKey Keyboard
F.01U.115.018 | 1.92 | 2008.12
Installation Manual
Bosch Security Systems, Inc.
4.3
Camera Control
1.
Pressing a softkey associated with a camera command does not return the expected
response:
–
Some camera functions are lockable. No softkey is associated with camera
command unlock; therefore, unlock the camera commands manually.
–
The keyboard lists camera commands. Some commands may not be supported by
the presently selected camera—see the manual associated with the camera for
specific camera function information.
2.
Camera function not found in menus:
–
As of G3A Dome Version 2.0, all camera functions are accessible via the AutoDome’s
Advanced Menu. Select Camera Controls and press the Advanced Menu softkey.
3.
The joystick does not appear to work:
–
Ensure that you are controlling a movable camera.
–
Ensure that all cabling is correct.
–
It is possible that the joystick needs to be recentered. From the Product menu,
select KEYBOARD CONTROL and press the JOYSTICK AUTOCAL softkey, then follow
the on-screen instructions.
4.4
Miscellaneous
1.
Upon powering up the keyboard, the bootloader screen appears with the message
Bootloader User Requested:
–
The keyboard was placed in firmware upgrade mode. If you do not wish to load new
firmware, press CLR.
2.
Upon powering up the keyboard, the bootloader screen appears with the message
Bootloader BAD CHECKSUM:
–
An error has been detected in the firmware. Reloading the firmware should solve the
problem. Refer to the Software Update section of www.boschsecurity.com for
details on upgrading keyboard firmware. If this does not resolve the problem,
contact Customer Support.
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