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Overview of Warranty Conditions
What to do before contacting Bosch for Servicing assistance.
Check that the water is available to the unit (ie. No work being done on the mains)
Check that Gas is available to the unit (ie. No work being done on the mains, LPG bottle not
empty)
Authorised Service Dealers
Please call 1300 307 037 to find your nearest service dealer
.
Warranty
Your Bosch Hot Water unit is warranteed as follows:
For appliances used in domestic applications, ie. Normal hot water drawn from household
outlets, the warranty period is two (2) years parts and labour. Additionally, the heat exchanger
is covered for a period of ten (10) years (parts only).
For appliances used in commercial applications the warranty period is six (6) months parts
and labour including the heat exchanger.
The warranty period commences from the purchase date. Claims for warranty will only be
accepted upon suitable proof of purchase submitted to Robert Bosch (Australia) Pty. Ltd. Or
an approved Bosch Service Agent authorised to carry out warranty repairs.
Purchasers Statutory Rights
The warranty terms set out below do not exclude any conditions or warranties which may be
mandatory implied by law, and your attention is drawn to the provisions of the Trade Practices
Act, 1974, and State legislation which confers certain rights upon consumers. The ROBERT
BOSCH (AUSTRALIA) PTY. LTD. Warranty supplements these.
Extract of Terms of Delivery and Sale
Warranty of products marketed by Robert Bosch (Australia) Pty. Ltd. Herein referred to as
RBAU.
a) RBAU warrants products marketed by it as free from faults and defects and having the
specified qualities according to the respective state of technology. Notwithstanding that
the products may have been sold by description or sample the products shall be accepted
by the Buyer even though alterations in design or construction have been generally
introduced between the date of contract and the delivery of the product.
b) The warranty shall be limited to the replacement or repair at the option of RBAU of any
defective products and of such parts of RBAU's products as have been damaged in
consequence of the defect despite proper treatment. Parts replaced will not be returned.
c) i) Repairs and maintenance shall not extend the warranty period of the appliance.
ii) If the product is located outside of the service agents area, the consumer shall be
responsible for the service agents travelling costs, and if necessary the expenses of freight,
packing and charges of a similar nature.
Without limiting the generality of these terms of delivery this warranty shall not apply to
products sold in the following cases:--
i)
If the products sold are repaired or altered by any third party without RBAU's consent.
ii)
Where parts are not manufactured or sold by RBAU are used in a replacement or
repair.
iii)
If products are not used with proper care and for the purpose for which they are sold
and in accordance with any specified instruction for use.
