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Trouble shooting
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Trouble shooting
Trouble shooting
If a fault occurs, there is often a simple explanation.
Before calling the after-sales service, please refer to the
fault table and attempt to correct the fault yourself.
:
Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
Fault table
--------
Fault
Possible cause
Remedy/information
The appliance is not working
The plug is not plugged into the mains
Connect the appliance to the electricity supply
Power failure
Check whether other kitchen appliances are working
The circuit breaker/fuse is faulty
Check in the fuse box to make sure that the circuit
breaker/fuse for the appliance is in working order
Faulty operation
Switch off the circuit breaker/fuse for the appliance in
the fuse box and switch it back on after approximately
10 seconds
The microwave is not working.
The door has not been properly closed.
Check whether food remnants or debris is/are
trapped in the door.
The rotary selector has not been pressed.
Press the rotary selector.
It is taking longer than usual for food
to heat up
The microwave power output has been set too low.
Select a higher microwave power setting.
A larger amount of food than usual has been placed in
the appliance.
Double the amount – double the time.
The food was colder than usual.
Stir or turn the food during heating.
The turntable is making a scraping or
grinding noise.
Dirt or debris in the area around the turntable drive.
Clean the roller ring and the recess in the cooking
compartment.
The microwave has stopped for no
apparent reason.
The microwave has a fault.
If this fault recurs, please call the after-sales service.
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