Troubleshooting
If errors persist, a common solution is to upgrade your DVR with the latest firmware.
Cannot boot up correctly
–
Input power is incorrect.
–
Power connection is faulty.
–
Power switch button is faulty.
–
Program upgrade is incorrect.
–
HDD malfunction or HDD cable connection is faulty (check HDD info screen for status).
–
Seagate DB35.1
,
DB35.2
,
SV35 or Maxtor 17-g has compatibility problem. Please
upgrade to the latest version.
–
Front panel error.
–
Main processor board is damaged.
Program upgrade is incorrect
–
Check the program upgrade file is the correct version
–
Try upgrading the program again
–
If the upgrade still does not succeed, contact Bosch service
HDD malfunction
–
Check the HDD cabling
–
Format the HDD
DVR automatically shuts down or stops running
–
Input voltage is not stable or is too low.
–
HDD malfunction or HDD cable connection is faulty (check HDD info screen for status).
–
Front video signal is not stable.
–
Working environment is too harsh (e.g. too much dust).
–
Hardware malfunction.
System cannot detect hard disk
–
HDD malfunction or HDD cable connection is faulty (check HDD info screen for status).
–
Main processor board SATA port is faulty.
No video output (on one-channel, multiple-channel or all-channel output).
–
Program is not compatible. Please upgrade to the latest version.
–
Brightness is 0. Please restore factory default setup.
–
There is no video input signal or it is too weak.
–
Check privacy mask setup or your screen saver.
–
DVR hardware is faulty.
Error displaying Camera x, bad signal
–
Check the camera connections and replace/tighten the connections if necessary.
–
Check the camera video signal and replace the camera if necessary (you can exchange
connections from a correctly operating camera to test if the connections or camera are
faulty)
10
134 en | Troubleshooting
DIVAR AN 3000 / DIVAR AN 5000
2015.10 | v2.3 | AM18-Q0669
Operations Manual
Bosch Security Systems
Содержание DIVAR AN 5000
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