25
Customer Service
Your Bosch® dishwasher requires no special care other than that described in
the Care and Maintenance section of this manual. If you are having a problem
with your dishwasher, before calling for service please refer to the Self Help
section of the manual. If service is necessary, contact your dealer or installer
or an authorized service center. Do not attempt to repair the appliance your-
self. Any work performed by unauthorized personnel may void the warranty.
If you are having a problem with your Bosch dishwasher and are not
pleased with the service you have received, please take the following
steps until the problem is corrected to your satisfaction:
1
Call us at 1-800-944-2904
2
Contact Customer Service from our web site:
www.bosch-home.com/us or www.bosch-appliances.ca
3 Contact your installer or the Bosch Authorized Service Contrac-
tor in your area.
4
Write us: BSH Home Appliances Corporation
1901 Main Street
Irvine, CA 92614
Please be sure to include your model information as well as an explanation of
the problem and the date it started. You will find the model and serial number
information on the label located on the edge of the dishwasher door. Please
make a copy of your invoice and keep it with this manual. The customer must
show proof of purchase to obtain warranty service.
Touch sensi-
tive “but-
tons” not
activating
easily or
activating
without
being
touched
1. Water or other liquid on the sur-
face.
2. “Buttons” not being activated
properly.
1. Wiping the fascia may cause
unwanted activation. Dry clean when
possible. If you must use a damp
cloth to clean, dry immediately.
Never pour water on the controls.
2. Press the center of the “button”
with the flat area of your fingertip. A
beep will sound to indicate that the
selection has been made. Touching
the “buttons” lightly should work.
Note: There is a built in delay to pre-
vent someone from launching several
actions at once by accidentally wiping
their hand (or a cleaning cloth) across
the control panel.
Problem
Cause
Action