Troubleshooting Guide | AE12, RP12T, US12
| 5
Data subject to change without notice | Printed in the USA | BTC 721002308 A | 09.2013
Bosch Thermotechnology Corp.
Questionnaires
Building and Installation:
STEP 1:
Bosch Customer # (if known)
Owner’s Name?
Owner’s address?
Owner’s phone number?
Model and serial number?
Model: Serial Number:
Where did you purchase this water heater?
Name of installer and phone number?
Installer: Phone:
Date of installation?
Date of Installation:____/____/____
Where in the building is this water heater installed?
Water supply and water pressure?
Municipal
Well
Other:_____________________
Water pressure:_______PSI
What is the water supply material to and from the heater?
Copper
Plastic
Stainless
Other:___________
Flex
If plastic, does plastic piping connect directly to unit?
Yes
No
When facing water heater, which side of the water heater
does the cold water pipe connect to?
Left
Right
Top
Bottom
Circuit breaker size and type
Single pole
Double pole
Amperage:________
What is the gauge of the wiring supplied to the unit?
_______ AWG
STEP 2:
Temperature Control Knob Setting:
Low
Middle
High
Fixture(s) used for troubleshooting this water heater?
Sink
Shower
Tub
All Fixtures
Flow rate of
fi
xture(s) used for troubleshooting?
_______GPM
Plumbing crossover test results - crossover present?
Yes
No
