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Troubleshooting Guide | AE12, RP12T, US12

Data subject to change without notice | Printed in the USA | BTC 721002308 A | 09.2013 

Bosch Thermotechnology Corp.

 

Check the resistance of the elements.

1.  Ensure that the power to the unit is turned off.
2.  Set your multimeter to an appropriate setting to be able to 

test for resistance in the 10 ohms range.

3.  Place the red probe on the steel bar as shown in Figure 6 

below and keep it there.

                   

Figure 6 

4.  Place the black probe down inside the two white plug 

connectors shown in Figure 7, one after the other, and 
write down the resistance readings of each. Ensure that 
you make good contact with the probes to improve the 
accuracy of your test result.

5. Document 

your 

fi

 ndings in the Water Heater questionnaire, 

page 6.

                   

Figure 7 

2

1

 

Check to see if either element is grounded to the water tubing.

1.  Ensure power supply to the unit is off.
2.  Set your multimeter to Mohms (2000K, 2M, or 20M).
3.  Place one multimeter probe on the common steel bar that 

joins the two element terminals together (Fig. 6) and touch 
the other probe to the copper water tubing to see if you 
have any continuity or resistance there.

4. Document 

your 

fi

 ndings in the Water Heater questionnaire, 

page 6.

Step 5 – Verify the power supply

 

The power will need to be turned on for this test, please use 
caution. Check the power supply using an appropriate scale.

1.  Measure the incoming voltage across L1 and L2 terminals 

(see Fig. 8) to be sure the unit is receiving 240 VAC.

                   

Figure 8 

L1 and L2 Incoming power terminals

2.  Record your results in the Water Heater questionnaire on 

page 6.

Содержание AE12

Страница 1: ... licensed professional What does this troubleshooting guide cover This guide covers every test we can advise you to perform on the location installation and water heater With ALL the information from ALL the tests in this guide it is possible to diagnose any water heater of this type to a point where we can advise a repair or cover warranty Required tools Adjustable wrench Empty gallon container D...

Страница 2: ...e whole house only to the water heater If you do not have an isolation valve on the water heater you cannot perform this test 2 Open ALL hot water taps connected to the water heater and set all fixtures to hot only 3 Allow some time approx 5 minutes for water to stop running and pipes to drain If pipes are drained you should be able to place a hand over end of faucet and feel no pressure 4 If any ...

Страница 3: ...ater Heater questionnaire on page 6 Step 4 Checking continuity and resistance Ensure the circuit breaker powering the appliance is still shut off Check the thermal cut out switch for continuity 1 Check for continuity between connections labeled A B and also C D see Fig 4 2 Document your findings in the Water Heater questionnaire on page 6 Figure 4 A C D B Check the flow switch for continuity 1 Wit...

Страница 4: ... 5 Document your findings in the Water Heater questionnaire page 6 Figure 7 2 1 Check to see if either element is grounded to the water tubing 1 Ensure power supply to the unit is off 2 Set your multimeter to Mohms 2000K 2M or 20M 3 Place one multimeter probe on the common steel bar that joins the two element terminals together Fig 6 and touch the other probe to the copper water tubing to see if y...

Страница 5: ...sure Municipal Well Other _____________________ Water pressure _______PSI What is the water supply material to and from the heater Copper Plastic Stainless Other ___________ Flex If plastic does plastic piping connect directly to unit Yes No When facing water heater which side of the water heater does the cold water pipe connect to Left Right Top Bottom Circuit breaker size and type Single pole Do...

Страница 6: ...you reset it Yes No Are there any signs of water leakage Yes No STEP 4 Is there continuity across the flow switch when water is running through the unit Yes No Resistance of each element Element 1 ________ Ω Element 2 ________ Ω Are Either Of The Two Elements Grounded Yes No Thermal Cut Out Continuity A B Terminals Yes No C D Terminals Yes No STEP 5 Voltage Supply Voltage across L1 L2 ________VAC ...

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