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Troubleshooting Guide | AE12, RP12T, US12

 | 3 

Data subject to change without notice | Printed in the USA | BTC 721002308 A | 09.2013 

Bosch Thermotechnology Corp.

 

Checking the Thermal Cut Out:

1.  Locate the thermal cut out switch (see Fig. 3).

                   

Figure 3 

Reset button on Thermal Cut Out

2.  Press the button located in the center of the cut out 

switch. If you feel it click (similar to a ball point pen), then 
the thermal cut out was tripped.

    

NOTICE:

The thermal cut out trips because of another underlying 

problem, such as scale, low 

fl

 ow with warm inlet water, 

high temperature setting or preheated water. It is 

important to 

fi

 nd the issue before returning the heater to 

service.

3. Document 

your 

fi

 ndings in the Water Heater questionnaire 

on page 6.

Step 4 – Checking continuity and resistance

 

Ensure the circuit breaker powering the appliance is still shut 
off.

 

Check the thermal cut out switch for continuity.

1.  Check for continuity between connections labeled A-B and 

also C-D (see Fig. 4).

2. Document 

your 

fi

 ndings in the Water Heater questionnaire 

on page 6.

                   

Figure 4 

A

C

D

B

 

Check the 

fl

 ow switch for continuity.

1.  With no water 

fl

 owing through the unit, check continuity 

between the brown wire and the yellow wire on the circuit 
board using 100 ohms scale (see Fig. 5). A stuck or dama-
ged 

fl

 ow switch will show a closed circuit without water 

fl

 ow causing the TCO to trip.

2.  Now with water 

fl

 owing through the unit, check continuity 

between the brown wire and the yellow wire on the circuit 
board using 100 ohms scale (see Fig. 5).

                   

Figure 5 

3. Document 

your 

fi

 ndings in the Water Heater questionnaire 

on page 6.

Содержание AE12

Страница 1: ... licensed professional What does this troubleshooting guide cover This guide covers every test we can advise you to perform on the location installation and water heater With ALL the information from ALL the tests in this guide it is possible to diagnose any water heater of this type to a point where we can advise a repair or cover warranty Required tools Adjustable wrench Empty gallon container D...

Страница 2: ...e whole house only to the water heater If you do not have an isolation valve on the water heater you cannot perform this test 2 Open ALL hot water taps connected to the water heater and set all fixtures to hot only 3 Allow some time approx 5 minutes for water to stop running and pipes to drain If pipes are drained you should be able to place a hand over end of faucet and feel no pressure 4 If any ...

Страница 3: ...ater Heater questionnaire on page 6 Step 4 Checking continuity and resistance Ensure the circuit breaker powering the appliance is still shut off Check the thermal cut out switch for continuity 1 Check for continuity between connections labeled A B and also C D see Fig 4 2 Document your findings in the Water Heater questionnaire on page 6 Figure 4 A C D B Check the flow switch for continuity 1 Wit...

Страница 4: ... 5 Document your findings in the Water Heater questionnaire page 6 Figure 7 2 1 Check to see if either element is grounded to the water tubing 1 Ensure power supply to the unit is off 2 Set your multimeter to Mohms 2000K 2M or 20M 3 Place one multimeter probe on the common steel bar that joins the two element terminals together Fig 6 and touch the other probe to the copper water tubing to see if y...

Страница 5: ...sure Municipal Well Other _____________________ Water pressure _______PSI What is the water supply material to and from the heater Copper Plastic Stainless Other ___________ Flex If plastic does plastic piping connect directly to unit Yes No When facing water heater which side of the water heater does the cold water pipe connect to Left Right Top Bottom Circuit breaker size and type Single pole Do...

Страница 6: ...you reset it Yes No Are there any signs of water leakage Yes No STEP 4 Is there continuity across the flow switch when water is running through the unit Yes No Resistance of each element Element 1 ________ Ω Element 2 ________ Ω Are Either Of The Two Elements Grounded Yes No Thermal Cut Out Continuity A B Terminals Yes No C D Terminals Yes No STEP 5 Voltage Supply Voltage across L1 L2 ________VAC ...

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