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BOS SUSPENSION grants a contractual guarantee under the following conditions:
BOS guarantees its products against all defects in form and manufacturing faults for a period of one year from
the date of original purchase. Proof of purchase will be required for any application of the guarantee. The
warranty is granted to the original owner and is non-transferable. Wearing parts such as wiper seals, O-rings,
guide rings, pins, bushings, screws and bolts are not covered by the warranty.
Application
The application of the warranty is subject to the laws in force in the country or state in which the original
owner resides. If the local legislation differs from the warranty as described here, the warranty is deemed to
be amendable to comply with it.
Limitation
BOS SUSPENSION is not liable for direct, indirect, special, incidental or unforeseen damage resulting from the
use of its products, subject to compliance with local legislation.
Exclusion
The guarantee does not apply in the following cases :
Failure to comply with the installation instructions as described in the installation and adjustment
manual.
Failure to follow the disassembly/assembly instructions as described in the service manual.
Modifications made to the product by the owner or a third party.
Inappropriate use.
Damage resulting from an accident, violent shock, fall, under any circumstances.
Failure to comply with the instructions and maintenance intervals.
Replacement of original parts with parts from manufacturers other than BOS SUSPENSION.
Alteration of the serial numbers with the obvious aim of making it illegible.
Procedure
Regardless of where the product was purchased, the owner must contact an authorised BOS centre to apply
for the guarantee. It is compulsory to produce the purchase invoice. Otherwise, the warranty will not apply.
Sending the product is subject to the prior agreement of the BOS SUSPENSION after-sales service department.
Outward carriage, dismantling and packaging costs are the responsibility of the customer. In the event of
refusal to apply the guarantee, the packaging and return shipping costs are the responsibility of the customer.
WARRANTY
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