EN
41
Troubleshooting
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9 Troubleshooting
Operating situation
Cause
Remedy
The cooktop or the fan
cannot be switched on.
The fuse or the automatic
circuit breaker of the electrical
installation of the apartment
and/or house is defective.
Replace the fuse. Switch the automatic circuit breaker
back on.
The fuse or the automatic circuit
breaker trips several times.
Call the BORA Service Team.
The power supply is disconnected.
Have a specialist electrician inspect the power supply.
Odours and vapours arise when the
new cooktop is put into operation.
This is normal on brand-new
appliances.
Wait a few operating hours.
Contact the Service Team if the odour persists.
v
is displayed in the cooking zone
indicator.
No or unsuitable cookware has been
placed on the cooking zone.
Only use suitable cookware. Select the cookware size
depending on the cooking zone
(see the Device Description chapter).
L
is displayed in the cooking zone
indicator.
The childproofing feature is
activated.
Switch off the childproofing feature
(see the Operation chapter).
A cooking zone or the entire cooktop
switches off automatically.
The operating time of a cooking zone
has been exceeded.
Put the cooking zone back into operation
(see the Operation chapter).
The overheating protection has tripped. (see the Device Description chapter)
The power setting is automatically
shut off prematurely.
The overheating protection has tripped. (see the Device Description chapter)
ER03
is shown across all 4 cooking
zone indicators and the cooktop
switches off during operation.
One or more sensor buttons are
covered, e.g. due to finger contact or
by objects placed on them.
Clean the operating panel or remove objects
(see the Device description chapter).
The cooling fan continues
running after the cooktop has been
switched off.
The cooling fan will continue to run until
the cooktop has cooled down and will
then switch off automatically.
Wait until the cooling fan switches off
automatically.
E
is displayed in the cooking zone
indicator.
An error has occurred in the electronic
system.
Interrupt the cooktop power supply for approx.
1 minute. If the problem continues to persist after the
power supply has been restored, write down the error
number and contact the BORA Service Team.
F
is displayed in the fan level
indicator.
The period of use of the filters has been
exceeded.
Replace the activated charcoal filter (with recirculation
only) and thoroughly clean the stainless steel grease
filter. In case of heavy soiling, replacing the stainless
steel grease filter is also recommended (see Cleaning
and maintenance chapter).
The extraction performance of the
cooktop extractor has decreased.
The stainless steel grease filter is
heavily soiled.
Clean or replace the stainless steel grease filter.
The activated charcoal filter is heavily
soiled (BFIU only).
Replace the activated charcoal filter.
There is an object in the air guiding
housing (e.g. cleaning cloth).
Remove the trapped object.
Er8 1
or
Er82
is shown in the fan
level indicator.
The fan is defective or a duct
connection has become loose.
Call the BORA Service Team.
E
is displayed in the fan level
indicator. The fan cannot be
switched on.
The Home-In contact is broken.
When using a window contact switch (safety device),
the window must be open when the fan is operating.
The safety device is defective.
Call the BORA Service Team.
Tab. 9.1 Resolving a fault
X
X
In all other instances, call the BORA Service Team (see the Warranty, service and spare parts chapter).
