20
20
Error
Possible cause
Remedy
The glass surface is scratched.
You are using rough, uneven cookware and/or an
aggressive abrasive cleaner or sharp metal utensils.
- Only use cookware with an even bottom,
see “Selecting the right cookware”.
- See “Cleaning”
A quiet humming is heard when a high
power setting is selected.
That is caused by the induction technology.
This does not refer to any error. The noise
should disappear as soon as the power setting
has been reduced.
Ventilation noises can be heard.
The appliance has a filter to prevent overheating of the
electronics. The fan will still continue to run for a few
seconds after the appliance has been shut off.
This does not refer to any error. Do not switch
off the power supply while the fan is running.
Cookware doesn’t get hot.
The appliance cannot recognize the cookware. The
cookware is not suitable for induction, is too small for
the cooking zone or is not centered on the cooking
zone.
- Use cookware suitable for induction, see
“Selecting the right cookware”.
- Ensure that the cookware fits onto the
cooking zone and that it is centered.
Some pans make cracking or clicking
noises.
This may be caused by the construction of your
cookware (layers of different metals vibrating differently).
This is normal for cookware and does not
indicate a fault.
NOTE:
Should you still have problems with your device after following the steps above, please contact your distributor or an authorized specialist.
In the case of a malfunction, the induction hob will automatically go into safety mode and the respective error code will be shown:
Error Code
Possible Cause
Remedy
F3-F8
Power unit has failed.
Restart the stovetop after the temperature returns to normal.
Contact a specialist company if necessary.
F9-FE
Temperature sensor IGBT has failed.
Restart the stovetop after the temperature returns to normal.
Contact a specialized company if necessary.
E1/E2
Problem with power supply.
Make sure that your supply voltage is ok.
Contact specialized company if necessary.
E3/E4
Overheating.
Check the pot.
Restart the stovetop after the temperature returns to normal.
Contact a specialized company if necessary.
E5/E6
Bad heat dissipation.
Restart the stovetop after the temperature returns to normal.
Contact a specialized company if necessary.
Technical Data
Model: ............................................................................................................................................................................................................................EBK 965
Power supply: ........................................................................................................................................................................................220 - 240 V~, 50/60 Hz
Power consumption: ....................................................................................................................................................................................................... 3500 W
Protection class: .......................................................................................................................................................................................................................... I
Unit size H x L x W:
.....................................................................................................................................................................................
5.6 x 28.8 x 52.0 cm
Built-in size L x W:
...............................................................................................................................................................................................
26.8 x 50.0 cm
Net weight: .............................................................................................................................................................................................................
approx. 5.2 kg
The right to make technical and design modifications in the course of continuous product development remains reserved.
This device has been tested according to all relevant current CE guidelines, such as electromagnetic compatibility and low voltage directives, and has
been constructed in accordance with the latest safety regulations.
