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Troubleshooting LG Account Issues

ve signed up for the membership on TV. Do I have to sign up again on the website

(www.lgappstv.com)?

You can use the website with the membership information that you used when signing up on TV.
You can use the website by logging in to the website with the ID and password you used when signing up

on TV, entering additional information and completing the email verification process.

I forgot my password. What should I do?

On the TV's login screen, select the

FORGOT PASSWORD

? button to go to the find password page.

Enter your email address on the find password page, and we'll send you a link to reset your password.

You can also reset your password in LG Account

→

Reset Password on the website (www.lgappstv.com).

In some countries, access to the website (www.lgappstv.com) may be restricted.

Troubleshooting

126

Содержание S58U18

Страница 1: ...USER S MANUAL For technical assistance or troubleshooting please call 1 866 594 5445 or visit www bolvadigital com S58U18 58 4K ULTRA HD TELEVISION ...

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Страница 3: ...ug this apparatus during lightning storms or when unused for long periods of time damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped 15 WARNING To Reduce The Risk Of Fire Or Electric Shock Do Not Expose This Apparatus To Rai...

Страница 4: ...of The type of power supply to your home consult your electronics retailer or local power company 6 Power Cord Polarization This TV is equipped with a three wire grounding type plug a plug with a third grounding pin As a safety feature this plug will only t into a grounded power outlet If you are unable to insert the plug into the outlet contact your electrician to replace the obsolete outlet Do n...

Страница 5: ...ush objects of any kind into this TV through openings as they may touch dangerous voltage points or short out TV 13 Servicing Do not attempt to service this TV yourself as opening or removing covers may expose you to dangerous voltage or 14 Damage Requiring Service a If the power supply cord or plug is damaged b If liquid has been spilled or objects have fallen into the product c If the TV has bee...

Страница 6: ...uipment and television Connect the equipment into an outlet on a circuit different from that to which the television is connected Consult your dealer or an experienced radio TV technician for assistance authority to operate the equipment guarantee that interference will not occur in a particular installation If this television does cause interference to other including amplifiers that produce heat...

Страница 7: ... Remote Control Battery Install 8 Overview 9 TV Overview Front Panel 10 Rear Panel 12 11 Connecting External Devices 13 Getting Started With Webos TV 19 Enjoy Live TV 23 Enjoying Content Store 27 Connecting External Devices 45 Making The Most Of Smart TV 50 Settings Troubleshooting 115 Specifications 129 5 ...

Страница 8: ... i w k o o b n o i t c u r t s n i s i h T s n o i t c n u f d n a s e r u t a e f t u o b a s n o i t s e u q e v a h u o y r e v e n e h w e d i u g s i h t o t r e f e r e s a e l P you up and running with the best possible connection type for your devices Enjoy Screws for Base Legs Screws for Pedestal Base 4 Base Legs 6 This TV uses a 400x400 VESA mounting bracket attachment pattern Please tak...

Страница 9: ...he Base 7 Place the TV face down on a soft cloth or cushion Position base as shown Insert 4 screws provided through the holes in the bottom of the base into the post holes and tighten securely Do not over tighten 1 ...

Страница 10: ...for an extended period of time Do not mix batteries of different age and or type Always discard used batteries safely Do not expose the remote control to liquids direct sun light or sources of excessive heat The IR receiver on the TV will not work properly if the set is in direct sunlight NOTE Improper use of batteries can result in a chemical leakage or explosion Turn the remote over and remove b...

Страница 11: ...he programme VOL It adjusts the volume level LIST The QUICK ACCESS edit screen appears SUB Enable disable subtitles Corresponds to various colour functions in the menu or teletext Enters the Quick Settings menu Selects an input source Search Mutes the sound RIGHT LEFT UP DOWN buttons to navigate the on screen menus Select current option thats highlighted Play Pause Enter multiple program channel n...

Страница 12: ... the VOL VOL buttons to adjust the volume settings 2 H C l e n n a h C e h t s s e r P CH H C buttons to select a channel in the TV mode 3 Volume VOL Press the VOL VOL buttons to adjust the volume up or down 5 INPUT After connecting your DVD cable box etc select the appropriate input source to view Press the INPUT button to display the input options Press the CH CH buttons to highlight the input s...

Страница 13: ...te Use an outdoor antenna cable or satellite for best reception 4 USB Input Port supports MP3 and JPEG 2 OPTICAL OUT Connect to an AV Receiver for high quality digital audio 7 EARPHONE Connect a stereo headphone for private listening 1 RJ45 RJ45 plug for connecting to external modem or network access equipment 3 AV Connect an external device to the composite VIDEO V and AUDIO L R out jacks found o...

Страница 14: ...2 1 Camcorder PC HDMI output Blu ray disc player DVD player TV Overview Connecting External Devices TV Overview Connecting External Devices ...

Страница 15: ... to the recently used app Long press the button on the remote control or focus on the Recents You can run or close a recently used app in the list provided in the Preview area at the top 5 You can run move and delete the apps installed on your TV Focus on each App area It provides the Preview at the top You can check or run useful features of each app and recommended content on the Preview without...

Страница 16: ...button To delete an app select the App Delete icon above the app You can move and delete as many apps as you wish before exiting the edit mode You can also move apps with the buttons on your remote control 3 After the editing is done press the Close at the top right to exit the App Edit mode The default TV app cannot be edited 1 You can automatically arrange the app list in the order of most frequ...

Страница 17: ... as a set top box instead of the antenna Launch Connection Device Connection Settings Universal Control Settings 2 Start the Programmes Programme Tuning Programme Tuning Settings Auto Tuning Finds and adds only programmes being broadcast To solve a problem related to this function refer to the Troubleshooting section of User Guide Getting Started With Webos TV 15 ...

Страница 18: ...nnected to the Internet beforehand If the router supports DHCP the TV is automatically connected to the network when you connect the TV to the network with a LAN cable If the Network Is Not Automatically Connected 2 Press the button on the remote control 3 Select Connection Network Connection Settings Wired Connection Ethernet To see the details click the Settings Connection Network Connection Set...

Страница 19: ...ork setting may not be used depending on the contract with Internet service provider If the contract does not allow more than one device per line only the already connected PC may be used A wireless network can experience interference from other devices that use the 2 4 GHz frequency wireless phone Bluetooth device or microwave oven Although interference can also happen when using the 5 GHz freque...

Страница 20: ...dity period 7 If email verification is successful an LG account is created and you can log in with this account information Some models may not be supported Internet connection is required to create an account Required information may vary depending on the country You may be restricted from the service depending on your age To solve a problem related to this function refer to the Troubleshooting s...

Страница 21: ... the set time To see the details click the Enjoy Live TV Using TV Scheduler in User Guide The programmes displayed in Programme List are a configuration of programmes provided by the broadcast service provider Therefore if the broadcast service provider has changed its programme configuration without notice the programmes displayed in Programme List may differ from the actual TV programmes Because...

Страница 22: ...of the desired programme You can view more information on the programme and perform Watch Record only available on certain models or Reminder Scheduled Recording only available on certain models etc 5 Only channels that correspond to the selected genre can be filtered to be displayed 6 You will be taken to the programme list for the current date and time 7 Launch Programme Manager 8 You can change...

Страница 23: ...Viewing Set Top Box Guide After connecting the Set Top Box you can view programs and the schedule of the Set Top Box and use the Magic Remote l Some models may not be supported Enjoy Live TV 21 ...

Страница 24: ...tures related to the banner You can view broadcast information about other programmes using the buttons You can view broadcast information about the programme you are currently watching using the buttons Press the button on the remote control to move the banner s position The features can be controlled only within the detailed information pop up 3 If the programme you are watching includes informa...

Страница 25: ... 2 Launch Content Store Depending on the model the provided contents may differ or some features may be limited Exercise caution when in use by children Children may have access to inappropriate online content through this product You can block inappropriate online content by restricting access to some apps Configure the settings in General Safety Application Locks Enjoying Content Store 23 ...

Страница 26: ...t 5 Read the details of the app and then press Install 6 When the installation is complete you can run the app immediately Available categories may vary depending on the country or service status If the storage on your TV is insufficient you can install the apps by connecting an external memory device Some USB storage devices may not be supported or may not work properly USB stick containing apps ...

Страница 27: ... For more information see How to Operate TV Using Universal Remote Control in User Guide 1 Press the button on the remote control 2 Launch Some models may not be supported You must connect to the network to use the recommendation feature The supported services vary depending on countries so the recommendations may be provided differently The list of the recommendations may be less relevant or irre...

Страница 28: ...r a variety of content and information using the desired search terms 1 Returns to the previous screen 2 Provides a list of content for the selected genre 3 Enter a search term 4 Exit the Search You must connect to the network to use the search feature Search results may vary depending on the programme region network settings and whether you have agreed to the terms and conditions Enjoying Content...

Страница 29: ...V s Speakers in User Guide for more information on the action 3 You can check and select the external device connected through the external input port or network 4 The currently selected output speaker is displayed and you can navigate to the output speaker settings screen 5 You can view and select the connected storage device 6 You can check and control the device connected via the Home IoT Pleas...

Страница 30: ...9 It refreshes the device list 10 Exit the Home Dashboard l Available settings vary depending on the model or region Connecting External Devices 28 ...

Страница 31: ...n service LG ThinQ device connection will not be supported If you are controlling the external device from your mobile app you might not be able to control the device from your TV Quit the mobile app to control it from your TV 1 You can easily control your device by presetting the desired operations 2 You can log in out to and from the LG ThinQ account you created on mobile 3 Edit List You can ren...

Страница 32: ...ted the card will be changed to a smaller size and appear at the bottom of the device connection list l Available settings vary depending on the model or region l IoT devices that can be connected to a TV are subject to change without notice l Connectable LG ThinQ devices and available functions may differ between mobile and TV Connecting External Devices 30 ...

Страница 33: ...d iOS QR depending on the model or region 2 Connect your TV and smart device to the same Wi Fi network You can check the Wi Fi network of TV at Connection Network Connection Settings Wi Fi Connection 3 Run the LG ThinQ app installed on your smart device 4 Follow the instructions from LG ThinQ app to connect your smart device to the TV When your account information of LG ThinQ is linked to the TV y...

Страница 34: ...r select the external input with voice commands instead of using the remote control 2 You can use the same functions as the Magic Remote s pointer and arrow keys Some controls may be limited in external input mode The app s screen and functionality are subject to change without prior notice Available features may differ depending on your country and OS Connecting External Devices 32 ...

Страница 35: ...l appear from the second time Block Do not connect the device Even if you try to connect again the popup will not appear and the connection will not work To cancel Block go to Connection Mobile Connection Management Screen Share For a reliable connection always keep the connected device to your TV updated to the latest OS version A non LGE device might not connect even when it is detected Connect ...

Страница 36: ...mart device s Bluetooth on then select the TV from the list of devices 2 The TV will be connected to the smart device If the output speaker is set to Bluetooth or has a setup history the TV may not be detected in the list of smart devices If the output speaker is set to Bluetooth press and hold the button on the remote control to launch Home Dashboard and then select Sound Share in the Mobile area...

Страница 37: ... power saving function does not work turn the hard drive off and on again to make it work properly See the owner s manual for the USB HDD for more information Data on a USB storage device may be damaged so it is recommended that you back up any important files Users are responsible for data management The manufacturer bears no responsibility Press the button on the remote control To remove the USB...

Страница 38: ...your desired type of content and viewing method 2 Select and delete the desired content You cannot delete files that are shared from other devices 3 Select the content you want to play You can only select the same type of content as you first selected You can copy content to a USB storage device Some models may not be supported 4 Launch Search Certain content may not be displayed on the list if th...

Страница 39: ...nning the music player 3 You can zoom in out of the photos 4 Starts the slide show 5 Rotates photos 6 360 degree photos can be viewed in 360 degrees Using the 360 VR Play on a normal photo may distort the image Some models may not be supported 7 You can set the size of a photo or change the speed and effect of a slide show Some models may not be supported Connecting External Devices 37 ...

Страница 40: ...laylist while watching a video 3 You can control basic video playback functions 4 Rotates videos Some models may not be supported 5 360 degree videos can be viewed in 360 degrees Using the 360 VR Play on a normal video may distort the image Some models may not be supported 6 You can do the settings related to play on repeat of the video 7 You can set additional options Connecting External Devices ...

Страница 41: ...l Options 1 You can change subtitle settings 2 You can set audio tracks 3 You can set continue watching to resume playing from the last viewed scene 4 Returns to the basic operation screen Connecting External Devices 39 ...

Страница 42: ... ULTRA HD video ULTRA HD models only 3840 2160 4096 2160 Some HEVC encoded ULTRA HD videos other than the content officially provided by the manufacturer may not be played Some codecs can be supported after a software upgrade Extension Codec mkv mp4 ts Video H 264 AVC HEVC Audio Dolby Digital Dolby Digital Plus AAC l Only Window Media Audio V7 and later are supported l The AAC main profile is not ...

Страница 43: ...ur storage devices and add them to My Playlist 4 Select your desired music content and enjoy it 1 Select the desired type of content list 2 Select and delete the desired content You cannot delete files that are shared from other devices 3 Select content and add it to My Playlist You can copy content to a USB storage device Some models may not be supported 4 Open the music player 5 Launch Search Co...

Страница 44: ...ull screen mode Screen Off You can listen to music with the screen turned off 4 You can change the position of the music player 5 You can minimize the music player 6 This feature closes the music player 7 Lyrics are available for music files that provide them In some music files you can choose a lyric section and move the playback position The lyrics feature is only supported on some devices The l...

Страница 45: ...n search for media streaming options and then select the result that appears 3 Select the Turn on media streaming button in the window that opens 4 Allow all of the media streaming options 5 Select OK to save the settings 6 Select the connected PC in the Home Dashboard app on the TV and then select and play the file you want l To play on other operating systems or devices refer to the manual of th...

Страница 46: ...on the TV Connect Wireless 1 Enable Screen Share mode on the PC Your TV will be displayed in the list of available devices 2 Select your TV and request connection 3 After the connection is established the TV will display the screen of the connected device For a reliable connection always keep the connected device to your TV updated to the latest OS version It is recommended that you use this funct...

Страница 47: ...an block ads within the web page you are viewing However this button is only displayed if Settings Use Block Ads feature is set to On 5 Split the screen to display the TV screen You can browse web pages while watching TV 6 You can zoom in or out on the screen while browsing the website Add to bookmarks You can add the website you are currently viewing to your Favourites History You can view and de...

Страница 48: ...of memory The fonts provided on the TV are used Depending on the content characters may look different from PC or mobile browsers File and font downloads are not supported Caution is required because malicious or phishing sites are not automatically blocked Some functions of Web Browser may not be supported temporarily due to external factors The website can be accessed through the TV s Web Browse...

Страница 49: ...mory operation delay or malfunction media playback failure page loading failure abnormal shutdown etc the information is automatically sent to the LG Electronics Korea Web Browser development team The submitted information will only be used to improve the Web Browser performance Use Block Ads When set to On a button will appear in the menu bar area at the top of Web Browser to turn the Use Block A...

Страница 50: ...The media streaming technology using JavaScript allows you to view video with optimised resolution If this is set to Off the resolution of the videos played in Web Browser is limited to 720p Cookies Settings Enables the website to store and use cookie data Clear Browsing Data Clear Cookies Deletes cookie data When deleted you are logged out of most sites Clear All Browsing Data Deletes all browsin...

Страница 51: ...ormation participating in events interacting with advertisements etc 1 Press the button on the remote control 2 Select General Additional Settings 3 Set Live Plus to On Some models may not be supported You can use the Live Plus function only with Magic Remote This service is only provided for select content with contracted partners 49 Making The Most Of Smart TV ...

Страница 52: ...on the remote control 1 You can set Picture Mode 2 You can set Sound Mode 3 You can choose Sound Out 4 You can set Sleep Timer 5 Move to the Connection screen 6 You can set more options 7 You can add delete the quick setting items or change their order After entering each item press and hold the Wheel OK button on the remote control to go to the corresponding menu 50 Settings ...

Страница 53: ...e image by increasing the contrast brightness and sharpness APS APS Auto Power Saving mode reduces power consumption by using dimming control Cinema Suitable picture for movies Sports Soccer Suitable picture for sports games Sharpens the image of rapid movements such as kicking or throwing a ball The name of the sport may differ depending on region Game Suitable picture for gameplay When You Use t...

Страница 54: ...e available picture modes may be different l When watching online service content the Picture Mode may be changed to match the content being shown l Picture Mode change may modify Energy Saving settings and it can affect energy consumption You can adjust their settings manually in the Energy Saving menu 52 Settings ...

Страница 55: ...ss settings particularly to set the dark part of the image Sharpness Adjusts the sharpness of the image The closer to 50 the sharper and clearer the image will be Color Tones down or up the colors displayed on the screen The closer to 100 the deeper the color Tint Adjusts the color balance between red and green displayed on the screen The closer to Red 50 the redder the color will be The closer to...

Страница 56: ...esetting Picture Mode Picture Picture Mode Settings Reset If you want to reset the image settings to the factory defaults after configuring the image settings select reset for each image mode 54 Settings ...

Страница 57: ... lively adjust the Color and saturation of the picture Gamma Adjusts the medium brightness of the picture Select Low for a bright picture select High1 or High2 for a dark picture or select Medium for medium brightness Live Theater or Expert Bright Room Expert Dark Room can be selected from 1 9 2 2 2 4 BT 1886 High2 BT 1886 expresses the gradation in ITU R BT 1886 which is an international standard...

Страница 58: ...oving pictures Off Turns off the TruMotion Cinema Clear Adjusts the shaking of the motion on the screen to make it feel like you are in a movie theatre Natural Sets images with a lot of motions to look natural and clear Smooth Softens fast moving pictures User Sets TruMotion manually De Judder Adjusts juddering on the screen De Blur Reduces the blurring effects of motion Motion Pro Make fast movin...

Страница 59: ... can adjust the horizontal vertical diagonal dimensions of the screen and align the screen horizontally vertically by using Adjust Zoom Ratio and Adjust Screen Position The configurable items differ depending on model The picture may get distorted while zooming in or out Selecting a different screen size from the original size may cause the image to look different Depending on the combination of p...

Страница 60: ...he aspect ratio that is in the broadcast signal or content source If the edge of the screen is not clean please turn it Off If set to Auto the feature switches between On or Off status depending on the information contained in the video signal The items that can be selected may vary depending on the current input 58 Settings ...

Страница 61: ...Off Turns off the Energy Saving mode Minimum Medium Maximum Applies the pre set Energy Saving mode Screen Off Screen is turned off and only sound is played Press any button except the power and the volume buttons to turn the screen back on If you use Energy Saving function brightness of your TV will be affected 59 Settings ...

Страница 62: ...HDMI ULTRA HD Deep Colour Picture Additiona Settingsl HDMI ULTRA HD Deep Colour If you connect a device that supports HDMI ULTRA HD Deep Colour you can enjoy a clearer image After connecting the playback device set HDMI ULTRA HD Deep Colour to On If the connected device does not support this function it may not work properly In that case change the TV s HDMI ULTRA HD Deep Colour setting to Off Sup...

Страница 63: ...rly Set the HDMI ULTRA HD Deep Colour feature to On for the HDMI terminal connected to the gaming device to enable Instant Game Response It works only when the Sound Sound Out is Internal TV Speaker Audio Out Line Out Wired Headphones Wired Headphones Internal TV Speaker The configurable items differ depending on model When the Instant Game Response is launched the video may blink temporarily If y...

Страница 64: ... and video lagging during game play To use the AMD FreeSync Premium feature the HDMI ULTRA HD Deep Colour of the corresponding terminal must be set to On or 4K 8K When operating AMD FreeSync Premium minor brightness change may occur depending on the frequency of the external device Some models may not be supported 62 Settings ...

Страница 65: ...ou can adjust the volume of the left and right speakers ULTRA Surround Enjoy an immersive soundscape with the virtual multi programme surround sound effect This option can be enabled if Sound Mode is set to Standard Equalizer You can set the desired sound by adjusting the equalizer directly 100 Hz 300 Hz 1 kHz 3 kHz 10 kHz This option can be enabled if Sound Mode is set to Standard Reset You can r...

Страница 66: ...the TV on We recommend that you connect an LG audio device that supports LG Sound Sync using LG TV mode or LG Sound Sync mode on the device If the device fails to connect check the power of the device to connect to and check if the audio device is working properly Depending on the type of the Bluetooth device the device may not connect correctly or an abnormal behavior may occur such as unsynchron...

Страница 67: ...using the TV remote control HDMI ARC Sound from the TV can be output through an external audio device connected via a HDMI ARC port Select HDMI ARC to automatically turn on SIMPLINK Once SIMPLINK is turned off the output speaker settings automatically revert to the default settings for uninterrupted audio output Audio Out Line Out Wired Headphones Select Wired Headphones or Audio Out Line Out to o...

Страница 68: ...gh the TV s internal speakers and the Wired Headphones simultaneously l Some models may not be supported l If you connect the wired headphones while the TV is powered on it automatically detects the wired headphones and redirects audio through them 66 Settings ...

Страница 69: ...gs TV Installation Type This mode optimises the sound based on the TV setup Stand Select this if the TV is installed in stand type Wall mounted Select this if the TV is installed in wall mounted type This setting is only available for Internal TV Speaker 67 Settings ...

Страница 70: ...tomatically for different broadcasting companies so you can always listen to channels at the desired volume even after switching the channels Volume Increase Amount Select Low Medium High to adjust the volume range Higher values increase increments This setting is only available for Internal TV Speaker 68 Settings ...

Страница 71: ...m the speaker that is working The closer to the slower the audio output If you select Bypass Outputs the broadcast signals or the sound from external devices without any audio delay The audio may be output before the video because of the time the TV takes to process the video input Available options vary by Sound Out setting 69 Settings ...

Страница 72: ...rmat HDMI Input Audio Format Sound Additional Settings HDMI Input Audio Format You can set the audio format for each HDMI input When the voice delivered through the HDMI port is not synchronized set it to PCM 70 Settings ...

Страница 73: ... port and set Sound Out to Optical By setting this feature to On you can adjust the volume of the connected LG Sound Sync device using a TV remote control If the auto power feature of the sound bar that supports LG Sound Sync is set to On the sound bar will be turned on or off together when the TV is turned on or off 71 Settings ...

Страница 74: ... Out is set to Optical HDMI ARC When Pass Through is enabled sound effects may not be output The codec output with a device may differ from input signals Sound Input Digital Sound Output PCM All PCM Auto Pass Through MPEG PCM Dolby Digital Dolby Digital Dolby Digital Plus Atmos Optical Dolby Digital HDMI ARC Dolby Digital Plus Atmos HE AAC Dolby Digital Dolby Atmos Some models may not be supported...

Страница 75: ...to Tuning This function automatically searches and remembers channels that are available for viewing If the Antenna or Cable is not connected properly channels are not added Auto Tuning finds and adds only channels being broadcast A password box will appear in Safety mode 73 Settings ...

Страница 76: ...l Tuning To Use Manual Programme Tuning Channels Channel Tuning Manual Tuning This function is for manually searching and saving channels You can check the signal strength of digital broadcasting 74 Settings ...

Страница 77: ...r Edit All Channels You can lock or unlock the selected channels from all the stored channels or you can set them to be skipped when switching channels 1 Lock Unlock Lock the selected channels or unlock the locked channels Delete Restore Set the selected channels to be skipped when switching channels or disable the skipping option of the channels previously set to be skipped 75 Settings ...

Страница 78: ...the favorite channels list 3 Move Select one or more channels in the Preferred Channels list press the Move button and then select the position to move it to The selected channels will move to the position you selected Change Group Name Change the name of the favorite channels list Sort by Channel Sorts the list of favorite channels by channel If you have set up the Internet channels you can also ...

Страница 79: ...hrough this service over the Internet You can see information on new Internet Channels or manage the channels you like in LG Channels To see the details click the Enjoy Live TV Watching Internet Channel LG Channels in User Guide l Some models may not be supported 77 Settings ...

Страница 80: ...TV Name Setting the TV Name Connection TV Name You can use the screen keyboard to set the name for the smart TV to be used on the network Up to 25 characters can be entered in case of English alphabet 78 Settings ...

Страница 81: ... network You can add a wireless network if you input the name of the network directly Connect via WPS PBC If the wireless router you want to connect to has a Wi Fi Protected Setup Push Button Configuration WPS PBC feature you can easily connect to the wireless router by pressing the WPS PBC button on the router Press the wireless router s WPS PBC button and then press the TV s Connect button Conne...

Страница 82: ... The IPv6 setup does not support Edit For more information on how to connect to the network see Getting Started with webOS TV Connecting to the Network in User Guide 80 Settings ...

Страница 83: ...linked device will turn the TV on When you turn off the TV the device will also be turned off SETTINGS LG Wireless Keyboard This feature enables you to connect a LG wireless keyboard to your TV Turn on the device set it to pairing mode and then click Connect on your TV screen If there is a LG wireless keyboard previously connected it will be automatically reconnected to your TV once your TV turns ...

Страница 84: ... to be used should be connected to the same network The Turn on via Wi Fi feature must be used in an app on a smart device that supports the feature The Turn on via Bluetooth feature can only be used with certain LG Electronics smartphones The TV must be plugged in To connect for the first time make sure the device to be used is ready to connect Some models may not be supported Screen Share You ca...

Страница 85: ...ing TV and using apps To see the details click the Enjoying Content Store Content Recommendation in User Guide Network Based Personalization Recommendations You can get recommendations for viewing history based channels and content through the network On Get more recommendations through the server Off We recommend basic contents based on your viewing history Who Where What You can get recommendati...

Страница 86: ... speech recognition will be automatically set to the selected language for the menu The speech recognition is only applied to some models Audio Language You can choose the language you want when watching a digital broadcasting programme which includes multiple audio languages For programmes that do not support multiple languages the default will be used Applies to Digital broadcasting Keyboard Lan...

Страница 87: ... This function is used to set the broadcast location of the TV by entering your zip code Services Country If you haven t selected Set Automatically you can select the country manually You must set the country manually when you are not connected to the network The configurable items differ depending upon model Settings 85 ...

Страница 88: ...n the TV on Timer Repeat Set the day of the week Set the option to None to operate the feature only once Input Set an external input to display when the power is turned on Timer Channel Set a channel to display when the power is turned on This option can be set only when Input is set to TV Volume Set audio volume to use when the power is turned on Power On Timer Set Power On Timer to On The TV is ...

Страница 89: ... does not automatically turn off set 4 Hours Auto Power Off to Off l Some models may not be supported l To use Power On Timer Power Off Timer set the time correctly l If Timer Repeat of Power On Timer Power Off Timer is set to None If the time set in the Power On Timer is passed while watching TV the power will turn on automatically when it reaches the set time and the TV is turned off on the next...

Страница 90: ...rents Strongly Cautioned Some material may not be suitable for children under 14 TV MA Adults Only Not suitable for children under 17 Sexually Suggestive Dialogue TV PG or TV 14 Adult Language Violent Language TV PG TV 14 or TV MA Sexual Situations Sexually Explicit TV PG TV 14 or TV MA Violence TV PG TV 14 or TV MA The configurable items differ depending upon model Movie Lock Blocks films that ar...

Страница 91: ...nction is only enabled when the TV receives the Region5 rated data The name of the rating option may differ l Supported only in the digital mode l The initial password is set as 0000 l Some models may not be supported Settings 89 ...

Страница 92: ...s can be selected but the screen is blank and the audio is muted To watch a locked channel enter the password 1 Press the button on the remote control 2 Select General Safety 3 Set Safety to On 4 Select the Channel Locks 5 Select the Channels to lock 6 Select Lock Unlock The initial password is set as 0000 Settings 90 ...

Страница 93: ...ettings button on the remote control 2 Select All Settings icon General Safety 3 Set Safety to On 4 Select the Application Locks 5 Select the Applications to lock l The initial password is set as 0000 l The lock function is not immediately available for the currently running application Settings 91 ...

Страница 94: ...t Locks You can lock or unlock the Inputs 1 Press the button on the remote control 2 Select General Safety 3 Set Safety to On 4 Select the Input Locks 5 Select the Inputs to lock The initial password is set as 0000 Settings 92 ...

Страница 95: ...ord If you lose the password you set you can reset it as follows 1 Press the button on the remote control 2 Select General Safety 3 Press Channels Channels Channels Channels on the remote control The master password input window will appear 4 Enter the numbers 0313 in the master password input window then press Enter The password will be reset Settings 93 ...

Страница 96: ...agement Managing Your LG Account In Account Management you can use your email address to create a new LG account For more information see Getting Started with webOS TV Account Management in User Guide Settings 94 ...

Страница 97: ...al Home Settings Home Auto Launch You can set Home to launch automatically when turning on the TV Home Promotion You can turn on or off the advertisements on the Home screen The configurable items differ depending on model Settings 95 ...

Страница 98: ...Settings Help To Use Settings Help General Additional Settings Settings Help If you select the setting menus you will see the hints of the settings Turn on off description box in Settings Settings 96 ...

Страница 99: ...Menu Transparency Setting up Menu Transparency General Additional Settings Menu Transparency By setting this feature to On you can make some of the menus e g Live Menu Search etc transparent Settings 97 ...

Страница 100: ...e currently displayed app has not received any user input for an hour it will be replaced by a Screen Saver Setting the Screen Saver feature to Off maintains the same display for an extended period which may compromises quality The compromised screen may not be recoverable Settings 98 ...

Страница 101: ...Is No Signal General Additional Settings No Signal Image You can turn on or off the image displayed when there is no signal On The default image is displayed if there is no signal Off The No Signal message is displayed if there is no signal Settings 99 ...

Страница 102: ... Settings Power Saving Mode Set power options to reduce energy consumption HDD Power Saving Mode If you set the mode to On the USB HDD connected to the TV will go into power saving mode when it has been left unattended for an extended period of time 100 Settings ...

Страница 103: ...Quick Start This setting puts your TV in standby mode when it s turned off so it will start up more quickly the next time it s turned on Set Quick Start to On Some models may not be supported Turning this option on may increase energy consumption Settings 101 ...

Страница 104: ...Standby Light To Set Power Indicator General Additional Settings Standby Light You can turn the standby light on or off Some models may not be supported Settings 102 ...

Страница 105: ...ep track of the number of times an ad is shown on your TV This information is used to help limit the number of times the same ad is displayed You can clear this cookie or turn it on or off at any time by going to the Advertisement setting on your TV No personally identifiable information is tied to this cookie Some models may not be supported Settings 103 ...

Страница 106: ...s and input signals Speed Adjust the speed of spoken guide Volume Adjust the volume of spoken guide Pitch Adjust the tone of spoken guide This feature is available on certain languages only Some models may not be supported The configurable items differ depending upon model For visually impaired users Setting the Audio Guidance to On automatically switches the TV Power Sound only available on certa...

Страница 107: ... Power Sound TV Power Sound Accessibility TV Power Sound This feature lets you turn on off the sound effects that you hear when your TV is switched on or off Some models may not be supported Settings 105 ...

Страница 108: ... to High Contrast Screen Accessibility High Contrast When this feature is set to On it adjusts the background of some of the menus on the screen and font colours to highlight the contrast between the light and dark areas Settings 106 ...

Страница 109: ...Grayscale Grayscale Accessibility Grayscale Change the colour of the menu on the screen to black and white tone to make its ambiguity very clear Set to On Settings 107 ...

Страница 110: ...Invert Colours Invert Colours Accessibility Invert Colours To enhance the visibility of the menus on the screen you can invert and calibrate certain colours in some menus Set to On Settings 108 ...

Страница 111: ...on mode in use Field 1 data channels two Captions CC1 CC2 two Text T1 T2 Field 2 data channels two Captions CC3 CC4 two Text T3 T4 Digital Mode According to the digital broadcasting type you are watching you can select the caption in HD Mode or the NEXTGEN TV Mode In the case of HD broadcasting you can set the size and color of the caption at the HD Mode Option Please select Set By Program or Cust...

Страница 112: ...ilable The TV automatically checks your software version but if necessary you can perform a manual check The configurable items differ depending on model The latest version can be obtained via digital broadcast signals or internet connections Changing the programme while downloading the software via digital broadcast signal interrupts the download process Returning to the initial programme allows ...

Страница 113: ...TV Information TV Information Support TV Information You can view information including Model Serial Number Device Name Settings 111 ...

Страница 114: ... time You can view and delete each notification message For notifications that support shortcuts you can go directly to that app or website 1 You can check the details by selecting the desired item If it supports shortcuts you can launch the app 2 You can delete notifications 3 You can delete all notifications Settings 112 ...

Страница 115: ... Settings User Agreements These are the terms and conditions for privacy for the use of Smart TV related services Legal Notice It s a legal notice for services provided via TV Open Source Software Notice You can view the instructions for each item Settings 113 ...

Страница 116: ...l settings to their default values After reset the TV will automatically turn off and on If Safety is set to On you should type the password to Reset to Initial Settings Do not turn off the power during initialization We recommend that you reset the TV to Reset to Initial Settings before you sell it or transfer it to a third party Settings 114 ...

Страница 117: ...alues Check Items Select the problematic item and you can get help to solve the problem Self Diagnosis of TV Settings Select the item that matches the symptom to find instructions that can help you solve the problem Check the status of TV You can check your TV s current status for the selected item LG Remote Service You can get help for troubleshooting through the remote control Some models may no...

Страница 118: ...ol is deregistered and then registered again Replace the batteries when you are prompted to do so on your TV screen Use alkaline batteries If Accessibility Audio Guidance is set to On the pointer of the Magic Remote does not appear Set Audio Guidance to Off Some models may not be supported I cannot turn the TV on with the remote control Please make sure your TV power plug is correctly connected to...

Страница 119: ...et pattern Connect wireless telephones hairdryers electrical drills etc to a different power outlet The problem may be caused by high frequency electronic devices such as another TV or strong electro magnetic sources nearby Each programme has a different image quality Depending on the type of videos provided by the broadcasters programmes may have different image qualities If you are using a set t...

Страница 120: ... too dim or dark Picture Picture Mode Settings Picture Mode Switch Picture Mode to your desired picture mode Standard Vivid etc This applies to the current input mode only Picture Energy Saving Switch Energy Saving to either Off or Minimum Picture Additional Settings Eye Comfort Mode Switch Eye Comfort Mode to Off The screen is in black and white or displaying strange colours Check the input mode ...

Страница 121: ...sound coming from one of the speakers Sound Sound Mode Settings Balance Adjust the balance as necessary with the Navigation button in Balance When you are connecting to the AV IN COMPONENT IN check if the audio left right white red cables are correctly connected AV IN COMPONENT IN ports are available in certain models only The TV sound is not synchronized with the picture or the sound sometimes br...

Страница 122: ...ound does not work or only the background music is played in some programs Programs produced for export by broadcasting companies Wheel OK Set your language preference in Audio Language A Troubleshooting 120 ...

Страница 123: ...ut resolution set on the PC is set to the HDMI PC supported resolution of the TV To use dual monitors check that the PC or notebook supports dual monitor mode Reconnect the HDMI cable If you have connected the RGB output port of your PC to the HDMI IN of your TV you need an RGB to HDMI gender You will not see anything on the screen if you use an HDMI to RGB gender The screen is not fully shown or ...

Страница 124: ... codec is supported Check that the frame rate is supported I get a message saying This audio is not supported or the video is playing normally but the audio is not Check that the file plays without any problems on the video player on a PC Check for file damage Check that the file extension is supported Check that the audio codec is supported Check that the bit rate is supported Check that the samp...

Страница 125: ...subtitles may not be available depending on the programme you use Subtitles are not supported if you are playing video through an NAS unit Consult your NAS manufacturer My USB storage device is not recognized when connected Check whether it is a USB storage device supported by the TV For more information see Connecting External Devices Connecting USB in User Guide SUB Troubleshooting 123 ...

Страница 126: ...ally check whether all settings are correct If you want to establish a wireless connection check the following points as well Set your router s SSID network name or wireless channel Set your router s security key If you can t complete this setting refer to the router s user manual and the instructions provided by your Internet provider If you are still unable to establish your configuration consul...

Страница 127: ...AP Router is registered with your Internet service provider The MAC address displayed on the pane of the network status window should be registered with your Internet service provider If you can t complete this setting refer to the router s user manual and the instructions provided by your Internet provider If you are still unable to establish your configuration consult your router s manufacturer ...

Страница 128: ...ord you used when signing up on TV entering additional information and completing the email verification process I forgot my password What should I do l On the TV s login screen select the FORGOT PASSWORD button to go to the find password page Enter your email address on the find password page and we ll send you a link to reset your password l You can also reset your password in LG Account Reset P...

Страница 129: ...ge to the service country you are going to use the service from in General Location Services Country Some models may not be supported If you cannot see some apps it may be because you deleted them Please reinstall the appropriate app If the app is deleted you can download the app at Content Store and re install it Go to Content Store to find and install the app you want The type of supported conte...

Страница 130: ...the area on the website that appears to show an ad will appear blank If some content on the website is hidden and invisible try setting Settings Use Block Ads to Off in Web Browser Sponsored AD on the new tab page will be displayed even if you set the Use Block Ads feature to Off The Internet browser automatically shuts down when I visit a website The Internet browser may be forced to shut down if...

Страница 131: ... Diagonal 16 9 480p 720p 1080i 1080p 2160p 3840x2160 220 5000 1 178 178 1 07G 160W 2 x 8W Weight may vary 10 _ Composite Video HDMI 3 2 CABLE ANTENNA Optical Earphone RJ45 USB 51 5 W x 30 4 H x 3 5 D 34 0 lbs 129 ...

Страница 132: ...has been subject to damage due to an act of nature misuse neglect accident abuse outdoor use commercial use or modification of or to any part of the product including the antenna Damage to any external media such as DVD CD and or USB or other memory devices are not covered nor is the cost incurred in shipping the unit for warranty repair Under no circumstances shall BOLVA be liable for any loss di...

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