ATTEXOR Clinch Systems SA
User manual
Copyright © 2010 by Bollhoff Attexor S.A. Page 5
Warranty
If your Bollhoff Attexor product needs repair
Contact the authorized distributor from which you bought the product or Bollhoff Attexor for
information on our closest representation. Up-to-date information can also be obtained by
E-mail at : [email protected]
Bollhoff Attexor’s warranty policy
If your Bollhoff Attexor product becomes defective within the warranty period, 12 months
from purchase or 2,000 service hours, whichever limit is attained first, due to faulty material
or workmanship, we will either replace defective parts or, at our discretion, replace the unit
free-of-charge with the exception of freight charges, provided that:
•
The product is returned to us or one of our authorized distributors together with
proof of purchase.
•
The product has been used according to approved operating modes described in
manuals and other accompanying documentation.
•
The product has not been used for rental purposes.
•
The product has been serviced according to the instructions in manuals and other
accompanying documentation.
•
No repairs have been attempted by anyone other than our own or our authorized
distributors service staff.
The following are not covered:
•
Wear parts, including but not limited to tool kits, punches, dies, folders, anvils
•
Intervention on customer’s site or outside of our workshop
•
Failures resulting from sudden impact or obvious abuse
Note, the use of other than original spare parts or accessories approved by Bollhoff Attexor
may damage or reduce the performance of your product and may render the warranty void.
Bollhoff Attexor’s after sales service
Bollhoff Attexor offers world-wide after sales service through our authorized distributors
whose skills are constantly upgraded so as to make them genuine partners for serving our
customers.
It is our ambition to provide first-class service, fast repairs and extensive parts availability, in
addition to competent advice related to our products.
Contact your authorized distributor’s customer support manager for any questions you may
have.
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