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Using this manual...

This manual provides installation and operating instructions for your modem. The
manual assumes the user has basic computer skills and is familiar with personal
computers. Its primary purpose is to provide physical installation instructions and

basic troubleshooting. All sections should be read carefully before beginning any
installation procedures. Customer support experience has shown that many costly
and time-consuming calls to technical support staff can be avoided with closer

attention to the information provided here. In addition to following the
instructions provided in this manual, you will also need to consult the
documentation supplied with your communications software.

IMPORTANT NOTICE

FCC Requirements

The Federal Communications Commission (FCC) restricts the way you can use

modems. Read the FCC compliance statement found in Appendix B of this manual.

Connecting the Modem

You can connect the modem to various types of telephone jacks. The acceptable
phone jack types are RJ-11, RJ-12, RJ-13, RJ-41S, and RJ-45S. Most homes and

businesses use one of these jacks. If your phone system does not have a modular
jack, you can purchase an adapter to convert your jack into an RJ-11C jack.
Adapters may be purchased from any local phone or electronics store

.

Copyright
©1998. Boca Research, Inc. All rights reserved. No reproduction of this document in any form
is allowed without permission in writing from the vendor. Boca Research is not liable for any
damage resulting from technical or editorial errors or omissions contained in this document.
The information in this manual is subject to change without notice. Revisions to the product(s)
in this manual may occur at any time without notice.

Trademarks
All Boca Research products are trademarks of Boca Research, Inc. All other references to
computer systems, software, and peripherals use trademarks owned by their respective
manufacturers.

Publication Date

: May, 1998

Printed in the U.S.A.

manual2.p65

5/4/98, 12:36 PM

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Содержание WinStorm M56HI

Страница 1: ...Boca WinStorm Boca WinStorm 56K PCI Modem 56K PCI Modem Fax Data Fax Data Voice manual2 p65 5 4 98 12 36 PM 1...

Страница 2: ...2 Boca WinStorm 56K manual2 p65 5 4 98 12 36 PM 2...

Страница 3: ...to get Technical Assistance The dealer that you purchased this product or your computer from is the first place you should go for technical assistance The dealer is usually the most qualified source...

Страница 4: ...roduct you purchased is of the highest caliber Sometimes however a component may be missing from the box or is damaged or corrupt in some way If this happens immediately return the entire package to y...

Страница 5: ...ecting the Modem You can connect the modem to various types of telephone jacks The acceptable phone jack types are RJ 11 RJ 12 RJ 13 RJ 41S and RJ 45S Most homes and businesses use one of these jacks...

Страница 6: ...em 14 2 2 Modem Setup for Windows 95 Users 18 2 3 Testing the Connection 20 Section Three Troubleshooting 21 Appendix A Technical Specifications 26 Appendix B Regulatory Statements 27 Appendix C Servi...

Страница 7: ...ountered during installation and operation along with possible solutions Appendices These include technical specifications FCC and DOC Canada compliance information as well as other regulatory stateme...

Страница 8: ...res before you begin installation It is also a good idea to refer to your computer system manual to assure correct and safe installation Your new modem combines high speed data and fax capability for...

Страница 9: ...CI expansion slot Windows 95 8MB system RAM Free hard disk space needed will vary based on included options extras 2X CD ROM drive Voice Capabilities speakerphone model The speakerphone model features...

Страница 10: ...put up to 115 2Kbps The modem complies with ITU TSS standards V 90 V 34 V 32bis V 32 V 23 V 22bis V 22A B and V 21 as well as Bell 212A and 103 K56 Flex for models supporting 56Kbps The modem implemen...

Страница 11: ...a single telephone line The model supporting this standard will allow you to share modem applications and talk on the phone with a single standard telephone line When a phone call is in SVD mode any...

Страница 12: ...rophone element must be of the electret type also known incorrectly as a condenser type The microphone in most telephone handsets is of this type This modem was designed for a microphone sensitivity o...

Страница 13: ...phone cable configuration will vary for international settings The diagrams which follow depict the speakerphone version of the modem IMPORTANT NOTES ON PCI CONFIGURATION The modem must be installed...

Страница 14: ...edges and retaining bracket Be careful not to touch the edge connector or any components on the card 4 Carefully insert the modem into the expansion slot you selected applying pressure to the upper bo...

Страница 15: ...roduct 7 Replace the system cover and reconnect any detached devices and power cords Now you may use your stereo mono cable to attach to other devices if supported by your modem as explained in step 8...

Страница 16: ...end of a stereo mono cable to the jack labelled SPK or marked on the modem to listen to phone messages through your sound board E g playback call monitoring Attach the stereo end of a stereo mono cabl...

Страница 17: ...itter for your speakerphone Connect a speaker s to the jack labelled SPK or marked with the symbol to listen to incoming messages in addition the speaker serves as a receiver for your speakerphone on...

Страница 18: ...ted with either the Update Device Driver Wizard in this case simply insert the MegaMedia CD click Next then Finish The Wizard will automatically locate the correct drivers and install them Continue wi...

Страница 19: ...ll detect other devices Simply repeat the instructions above depending on your version of Windows 95 When complete continue with MegaMedia CD Installation on the next page To verify that your modem ha...

Страница 20: ...the modem will respond with OK after a few seconds If the modem does not respond OK refer to Troubleshooting Section Three 3 Type ATH1 followed by ENTER and you should hear a dial tone from the modem...

Страница 21: ...not working Contact the telephone company n The telephone line may be in use at a different extension n Check the connections between the modem and the computer and the modem and the telephone line n...

Страница 22: ...s are compatible n Verify that both modems are operating with the same settings speed data parity and stop bits n The software may not be set for correct terminal emulation Configure software to corre...

Страница 23: ...to answer to respond in fewer rings than the answering machine n Check for any loose connections n Re try the connection by dialing the number several times You may be experiencing line interference n...

Страница 24: ...ection compression with an ES 1 0 1 DS 0 0 command n Noisy poor line conditions may prohibit connection Have your phone company test your lines n Verify that the modem at the other end is up to date a...

Страница 25: ...working and conforms to necessary specifications See Section One n Make sure microphone is plugged into correct jack n Make sure attached speaker is working and conforms to necessary specifications Se...

Страница 26: ...ssion V 42bis MNP5 Fax Fax speeds of 14400 12000 9600 7200 4800 2400 ITU T V 17 V 29 V 27ter V 21 ch2 Class 1 Group 3 fax support Audio Data Rate 7 2KHz sample rate speakerphone models only Diagnostic...

Страница 27: ...wever there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by...

Страница 28: ...d the modem Telephone Connection Requirements Except for telephone company provided ringers all connections to the telephone network shall be made through standard plugs and standard telephone company...

Страница 29: ...o a modular jack NOTICE ON FAX TRANSMISSIONS The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send...

Страница 30: ...vice in some situations Repairs to certified equipment should be made by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunct...

Страница 31: ...instructions on how to add remove expansion cards The RAL number of this equipment is 0 7 This number denotes the number of items that may be attached to a telephone line The sum of all the items conn...

Страница 32: ...ANCHER LA LIGNE TELEPHONIQUE DE LACARTE MODEM MUNIE D UNE PRISE OR D UNE FICHE AVANTDEPROCEDERA L INSTALLATION DANS L APPAREIL OU LORSQUE LE COUVERCLE DE CELUI CI EST RETIRE 3 CAUTION APPLYTHEENCLOSED...

Страница 33: ...declaration relates is in conformity with the title 47 of the US Code of Federal Regulations Part 15 covering Class B personal computers and peripherals Operation is subject the following two conditi...

Страница 34: ...to download special software or utilities If the Troubleshooting section did not resolve your problem you may call our technical support staff for assistance If you haven t referred to the Troublesho...

Страница 35: ...A number 3 Refer to the Warranty Statement if the product is covered under the five year Boca Research Inc Limited Warranty 4 Certain parts will not be covered under the Boca Research Inc Limited Warr...

Страница 36: ...A Department RMA _____________ 6500 West Rogers Circle Boca Raton FL 33487 2841 NOTE ON INTERNATIONAL SHIPMENTS Customer is responsible for all charges associated with shipping product directly to Boc...

Страница 37: ...er value added software which may be included All products will be serviced and returned via UPS ground at no charge to customers All customers are required to demonstrate proof of purchase when reque...

Страница 38: ...replacement or repair during the above specified warranty period Boca Research or its Authorized Service Providers shall have the option to replace any defective part s with new part s or at the optio...

Страница 39: ...inating any call in progress All of the functions of the command are completed before the modem issues the result code The DTE should not include additional commands on the same command line after the...

Страница 40: ...fined Values value Decimal number corresponding to the selected information 0 value 0 report 1 value 1 report 2 value 2 report 3 value 3 report 4 value 4 report 5 value 5 report 6 value 6 report 7 val...

Страница 41: ...date as provided by the Product Configuration File Syntax GMR Typical Response RC56HCF R6775 V2 0 5 29 97 OK DTE Modem interface commands The parameters defined in this section control the operation o...

Страница 42: ...value if valid is written to S14 bit 2 Syntax O value Defined Values value Decimal number corresponding to the selected option 0 Enables result codes to the DTE Default 1 Disables result codes to the...

Страница 43: ...detection a W can be placed in the dial string see D command Note that the information below is based upon the default implementation of the X results table Syntax X value Defined Values value Decima...

Страница 44: ...tion of received line signal from the distant end Changing the parameter will take effect immediately in both the command and online command states In C1 mode of operation RLSD is not turned off until...

Страница 45: ...issues an OK result code the call remains connected 2 Upon an on to off transition of DTR the modem instructs the underlying modem to perform an orderly cleardown of the call The disposition of any da...

Страница 46: ...IFC modem_by_DTE DTE_by_modem Defined Values modem_by_DTE Specifies the method to be used by the DTE to control the flow of received data from the modem 0 None 1 XON XOFF on transmitted data XON XOFF...

Страница 47: ...range Example IFC 0 3 0 2 ILRR DTE Modem Local Rate Reporting This extended format numeric parameter controls whether or not the extended format ILRR rate information text is transmitted from the mod...

Страница 48: ...g CONNECT is transmitted The rate is applied after the final result code is transmitted The DTE modem port rate will change only if neither buffered mode nor error controlled means are enabled ES x 0...

Страница 49: ...will go on line and attempt the handshake in originate mode In W class models the action of going off hook is affected by the status of the Line Current Sense input if line current sensing is enabled...

Страница 50: ...m finishes dialing it will proceed as if the FRH 3 command is issued Refer to the FRH command to determine how the modem behaves following this stage Syntax D modifier Defined Values modifier The vali...

Страница 51: ...t the time imposed Wait for silence the modem will wait for at least 5 seconds of silence in the call progress frequency band before continuing with the next dial string parameter If the modem does no...

Страница 52: ...tional commands may be placed in the original command line following the and or may be entered on subsequent command lines The modem will enter call progress only after an additional dial command is i...

Страница 53: ...pletion of answer handshake the modem will go on line in answer mode This command may be affected by the state of Line Current Sense if enabled Most countries do not require Line Current Sense Operati...

Страница 54: ...umber corresponding to the selected option 0 The modem will release the line if the modem is currently on line 1 If on hook the modem will go off hook and remain in command mode Result Codes OK value...

Страница 55: ...e data mode from the on line command mode Result Codes OK value 0 or 1 and a connection exists ERROR Otherwise or no connection exists L Speaker Volume This command sets the speaker volume control acc...

Страница 56: ...s off when receiving carrier and during dialing but on during answering Result Codes OK value 0 to 3 ERROR Otherwise G Select Guard Tone This command causes the modem to generate the guard tone select...

Страница 57: ...make break ratios in the OEM parameters in the Product Configuration File The default is country dependent The parameter value if valid is written to S28 bits 3 and 4 Syntax P value Defined Values va...

Страница 58: ...007 S37 000 S38 020 S46 138 S48 007 S95 000 STORED PROFILE B0 E1 L1 M1 N1 QO T V1 W0 X4 Y0 C0 D0 G2 J0 K3 Q5 R1 S0 T4 X0 S00 002 S02 043 S06 002 S07 030 S08 002 S09 006 S10 014 S11 095 S12 050 S18 000...

Страница 59: ...strings of up to eight characters consisting only of numeric digits and upper case letters carrier values for ITU standard modulations take the form letter 1 4 digits other letters as needed Defined...

Страница 60: ...sues a MS carrier command to the modem and if the modem supports the MA parameter the modem will reinitialize the MA parameter automode An optional numeric value which enables or disables automatic mo...

Страница 61: ...If max_rate is greater than the highest rate supported by the modulation specified by mod the modem automodes down from the highest rate of the selected modulation For example MS V32B 1 1200 14400 se...

Страница 62: ...0 26400 28800 31200 33600 32000 34000 36000 38000 40000 42000 44000 46000 48000 50000 52000 54000 or 56000 as permitted for the associated carrier Default Highest rate supported by the selected carrie...

Страница 63: ...00 40000 42000 44000 46000 48000 50000 52000 54000 or 56000 75 300 600 1200 2400 4800 7200 9600 12000 14400 16800 19200 21600 24000 26400 28800 31200 33600 32000 34000 36000 38000 40000 42000 44000 46...

Страница 64: ...negotiation handshaking at which the modem has determined which modulation and rate will be used i e before any Error Control or Data Compression reports are transmitted and before any final result co...

Страница 65: ...2 For V 22 V22B For V 22bis V23C For V 23 V32 For V 32 V32B For V 32bis V34 For V 34 K56FLEX For K56flex MRR Report Syntax Response MRR tx_rate rx_rate tx_rate Decimal transmit rate in bits s rx_rate...

Страница 66: ...Command ER Response ER value range Example ER 0 1 ER type The ER type reported represents the current negotiated or renegotiated modem modem error control type If enabled the intermediate result code...

Страница 67: ...type An alphanumeric code corresponding to the selected protocol NONE Error control is not in use LAPM V 42 LAPM protocol is in use ALT MNP is in use Example ER LAPM AT Command Reference manual2 p65 5...

Страница 68: ...n from the DTE point of view 0 Negotiated no compression V 42bis P0 0 3 both directions accept any direction V 42bis P0 11 Default compr_neg Specifies whether or not the modem should continue to opera...

Страница 69: ...numeric parameter controls whether or not the extended format DR intermediate result code is transmitted from the modem to the DTE Syntax DR value Defined Values value decimal number corresponding to...

Страница 70: ...Error Control Report ER and before the final result code e g CONNECT The format of this result code is Result Code Syntax DR type Defined Values type An alphanumeric code corresponding to the selected...

Страница 71: ...the received signal level The value returned is a direct indication DAA dependent of the receive level at the modem data pump MDP not at the telephone line connector For example 009 9 dBm 043 43 dBm...

Страница 72: ...72 Boca WinStorm 56K Example Q 015 Result Code OK If connected ERROR If not connected or connected in 300 bps V 23 or fax modes manual2 p65 5 4 98 12 38 PM 72...

Страница 73: ...onnect Time 1 255 0 1 s S11 DTMF Tone Duration 50 255 0 001 s S12 Escape Prompt Delay 0 255 0 02 s S29 Flash Dial Modifier Time 0 255 10 ms Parameter value may be stored in the Product Configuration F...

Страница 74: ...st S Parameter accessed will be assumed The S can be omitted for AT and AT in which case the last S Parameter accessed will be assumed For example ATS7 establishes S7 as the last accessed register AT...

Страница 75: ...mber of Rings to Automatic Answer S0 sets the number of the rings required before the modem automatically answers a call Setting this register to zero disables auto answer mode Range 0 255 rings Defau...

Страница 76: ...is output after the Line Termination character if verbose result codes are used Range 0 127 ASCII decimal Default 10 Line Feed S5 Command Line Editing Character S5s sets the decimal value of the char...

Страница 77: ...Dial For Silence or For Dial Tone After W Dial Modifier US Models S7 sets one of three possible parameters 1 Sets the length of time in seconds that the modem will wait for carrier before hanging up...

Страница 78: ...tenths of a second Default 14 1 4 seconds S11 DTMF Tone Duration S11 sets the duration of tones in DTMF dialing US models only This value has no effect on pulse dialing For W class models this parame...

Страница 79: ...ts of 10 ms that the modem will go on hook when it encounters the flash dial modifier in the dial string The time can be limited as it is a country dependent parameter Range 0 255 10 ms intervals Defa...

Страница 80: ...eric response included in parentheses following the long form The long form code is preceded and terminated by the sequence CR LF The short form is terminated by CR only with no preceding sequence If...

Страница 81: ...x x 35 DATA x x x x x F4 FCERROR x x x x x Notes 1 An x in a column indicates that the message either the long form if verbose or the value only for short form will be generated when that particular v...

Страница 82: ...uration File When cellular interface is selected RING indicates that the cellular phone is receiving an incoming call NO CARRIER 3 The modem sends this result code when an attempt o establish a connec...

Страница 83: ...dial modifier was used but remote ringing followed by five seconds of silence was not detected before expiration of the connection timer S7 DELAYED 24 For X4 the modem returns this result code when a...

Страница 84: ...versation into AudioSpan or DSVD mode and back to phone conversation A handset headset or microphone speaker can be used for voice communication during AudioSpan or DSVD mode AudioSpan operates in nor...

Страница 85: ...85 manual2 p65 5 4 98 12 38 PM 85...

Страница 86: ...86 Boca WinStorm 56K manual2 p65 5 4 98 12 38 PM 86...

Страница 87: ...87 manual2 p65 5 4 98 12 38 PM 87...

Страница 88: ...05 98 manual2 p65 5 4 98 12 38 PM 88...

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