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1. Make sure power is off and the AC cord is disconnected from the printer.
2. DO NOT UNPLUG CABLE FROM PRINT HEAD.
3. Open the red handled lever to remove pressure from the thermal head.
4. Disengage the screws that fasten the thermal print head to the mounting block.
Allow the screws to remain in the mounting block. Slide the thermal
print head back and remove
5. Clean the thermal print head surface (the side that makes contact with the paper) with
isopropyl alcohol
6. Install the head by reversing the above procedures.
7. Restore pressure to the head by closing the red handled lever.
8.1.3 Rubber Drive Roller (Platen)
The rubber drive roller should be cleaned once a year to prevent paper dust from building up on the
roller. Clean drive roller with a paper towel and alcohol.
1. Unlock the thermal head and tilt back to gain access to platen.
2. Clean the full length of the platen.
3. Rotate the platen clockwise and repeat step 2; continue in the same manner for
one full revolution of the platen.
4. Close or lock the thermal head. Printer in now ready for normal operation.
(NOTE: The platen may require more frequent cleaning in dusty environments
or when using inferior ticket stock.)
RUBBER DRIVE ROLLER
(PLATEN)
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