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Trouble/Error Code 03
Error code 03 means that Bob’s front wheel is jammed and cannot move freely.
What to do:
Depending on the amount of debris congesting the front wheel’s passages you may
be able to clean the hair using a can of compressed air and Bob’s cleaning tool. If
the congestion is too stiff and not removable from the outside, open bObsweep and
disassemble the front wheel, remove the obstruction, and put it back in place after
reassembling. For a comprehensive how-to video visit owners.bobsweep.com.
Trouble/Error Code 04
Bob can not see! His ground/edge detecting sensors (4 sensors on front and sides
of Bob’s bottom) are blocked or are dirty.
What to do:
What kind of flooring are you using Bob on? On dark carpet or rug use Bob’s blind-
fold stickers as instructed to resolve the error.
If the flooring is not dark or patterned, turn Bob around and wipe sensors with a
clean, dry cloth until they are completely clean.
If the issue persists, run a checkup test on bObsweep.
If Bob needs a change of ground/edge detecting sensors contact our support team.
Alternatively, you can change Bob’s sensors at home. All you need is a new set of
ground/edge detection sensors and a Philips head screwdriver. We have a video
that demonstrates the process on Bob’s owners’ corner: owners.bobsweep.com.