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Every bObi Pet purchased from an authorized seller includes a 2-year limited
warranty, 5 years of subsidized visits to the bObsweep hospital, and a lifetime
of customer support. The warranty covers the battery and all labor and parts,
except consumables like brushes, filters, and mopping cloths. Postal charges
are also not covered by the warranty.
To purchase additional coverage plans, go to owners.bobsweep.com , click on
bObi Pet, and find coverage plans.
Even after bObi’s 2-year warranty is over, replacement parts and visits to the
bObsweep hospital are subsidized between 25% - 50% for 5 years from the date
she was first purchased.
To activate bObi’s warranty, keep your original receipt and register her online at
bobsweep.com/warranties/registerbobsweep .
Warranty Information
1. Where can I find bObi Pet’s how-to videos?
bObi Pet’s how-to videos can be found at bObi Pet’s owners’ corner at
owners.bobsweep.com .
2. How long should bObi’s battery last?
The exact time depends on the age of the battery and the type of surface
bObi is cleaning. Generally, the smoother the surface (e.g. hardwood or tile),
the longer the battery will last. When bObi is fully charged, she works on
average 60 minutes.
3. How often should I empty the dustbin?
It is recommended that you empty bObi’s dustbin after one or two cleaning
cycles, but that largely depends on the volume of cleaning that she does.
4. How often do I need to change bObi’s HEPA filter?
It is recommended that you clean bObi’s HEPA filter every week, and
replace the filter every 6 months.
5. How often should I clean bObi’s brushes?
Since the brushes do a lot of work picking up hair and larger debris, it is
recommended that you clean them every 1 to 4 uses (see page 62).
However, if you clean them more frequently, bObi will be able to store more
dirt in her dustbin, rather than on her brushes. If you notice a thick covering
of hair, dust, and debris on her brushes, remove and clean them. This
ensures they stay in good condition for a long time. Remember to also
clean the main brush compartment.
FAQs