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1) Please try to adjust the camera position or direction,
make the camera further from the monitor area.
2) Some objects (Fly, Leaves, Dust) trigger the motion sensor,
please reduce the motion sensitivity, and adjust the monitor
area to avoid the false alarm area.
Device offline
No alarm video recorded
Cannot get alarm push
Alarm too frequent
Alarm captures without a person
Video delay
The camera keep rebooting or crashing
Please reduce the motion sensitivity, adjust the monitor
area, setup schedule alarm time in advanced setting
Enable notification of the Camhipro app in the mobile
settings.
Please insert the micro SD card, make sure the sd card is
readable in sd card setting page (you can see the memory
size)
Check if the network works well, maybe the camera location
is too far from the router, move to a closer place and try
Check the WIFI network, the distance between the camera
and the router should not be too far
Please check if your SD card is installed correctly, or replace
with another brand new memory card (Class 10) and go
through the whole set up again.
12
Why I can not find recorded video on
my play back
Setup the correct time zone for your device
Select your Time Zone, and enable Daylight Saving Time, then
Click Saving Time Zone for Device.