StarFish 453OEM
System Manual
22
10.
Limited Warranty Policy
The manufacturer, Blueprint Design Engineering Limited (hereafter after referred to as Blueprint), warrants that
at the time of shipment all products shall be free from defects in material and workmanship and suitable for the
purpose specified in the product literature.
Conditions
Unless other terms are specifically requested and mutually agreed in writing prior to dispatch, the conditions of
the warranty include, but are not limited to:
•
The warranty is only deemed to be valid if the equipment was sold through Blueprint or one of its
approved distributors.
•
The warranty commences immediately from the date of customer acceptance and runs for a period of
365 days. Customer acceptance will always be deemed to have occurred within 72 hours of delivery.
•
The equipment must have been installed and commissioned in strict accordance with approved
technical standards and specifications and for the purpose that the system was designed.
•
The warranty is not transferable.
•
Blueprint must be notified immediately (in writing) of any suspected defect and if advised by Blueprint,
the equipment subject to the defect shall be returned by the customer to Blueprint, via a suitable mode
of transportation and shall be freight paid.
•
The warranty does not apply to defects that have been caused by failure to follow the recommended
installation or maintenance procedures, or defects resulting from normal wear & tear, incorrect
operation, fire, water ingress, lightning damage or fluctuations in vehicles supply voltages, or from any
other circumstances that may arise after delivery that is out with the control of Blueprint. (Note: The
warranty does not apply in the event where a defect has been caused by isolation incompatibilities.)
•
The warranty does not cover the transportation of personnel and per diem allowances relating to any
repair or replacement.
•
The warranty does not cover any direct, indirect, punitive, special consequential damages or any
damages whatsoever arising out of or connected with misuse of this product.
•
Any equipment or parts returned under warranty provisions will be returned to the customer freight
prepaid by Blueprint
•
The warranty shall become invalid if the customer attempts to repair or modify the equipment without
appropriate written authority being first received from Blueprint.
•
Blueprint retains the sole right to accept or reject any warranty claim.
•
Each product is carefully examined and checked before it is shipped. It should therefore be visually and
operationally checked as soon as it is received. If it is damaged in anyway, a claim should be filed with
the courier and Blueprint notified of the damage.
•
Any customer acceptance testing (if applicable) must be performed at either Blueprint premises or at
one of their approved distributors unless mutually agreed in writing prior to despatch.
Blueprint reserve the right to change specifications at any time without notice and without any obligation to
incorporate new features in instruments previously sold.
If the system is not covered by warranty, or if it is determined that the fault is caused by misuse, repair will be
billed to the customer, and an estimate submitted for customer approval before the commencement of repairs.
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