The LED continuous flashes
The battery is low and needs to be charged. Please follow the “BP-2012S Reader Battery Change
Instruction” to change the battery.
Failed to upload data to the software and followed by 8 beeps with 8 flashes
There is an error when uploading data. It needs to be initialized. Important, all of the data saved in
the reader will be removed.
When the reader communicate with the software followed by 1 beep and 1flash
There is a hardware error within the reader. It needs to be returned to the manufactory.
Failed to scan signal card
Solution 1
: after communicating with the PC, wait 5 seconds before starting to scan signal cards
again
Solution 2
: make sure the signal card was not read within 5 seconds of the previous reading.
(when you finished once reading, please position the card out side of the reading range of the
reader.)
Solution 3
: the reader’s memory may be full. Connect with a PC to upload data before scanning
more signal cards.
Solution 4
: the reader may run out of the battery, please change the battery
Failed to communicate with PC
Solution 1
: check to see if the PC software is opening properly, and whether it is set up to
communicate with the BP-2012S/BP-2012F.
Solution 2
: make sure that the BS-1000 wireless communication station is properly connected to
the PC, and that it has been found by the PC software.
Solution 3
: check to see if the BP-2012S/BP-2012F is placed properly on the BS-1000. The
reading head of the BP-2012S/BP-2012F should be between the status lights of the BS-1000, and
its top should be flash against the inside edge of the BS-1000.
Failed to scan signal card, and failed to communicate with PC
The reader may run out of the battery, please change the battery.
The data has been successfully uploaded, but there is not data in Shift Report and Patrol Details
If the data has been successfully uploaded, which could provide the reader is working properly.
Please go to the “Basic Report” to inquiry the report. If the basic report can be generate properly,
you could go to the “Reprocess” function to process the data and then inquiry the report in Shift
Report and the Patrol Details.
Failed to calibrate the reader clock
Please initialize the reader and then calibrate the reader clock.
IMPORTANT
: initialization function will remove all of the records saved in the reader.
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