Intermittent or Loss of Input Signal
If you lose your monitor signal or if the signal is intermittent it could mean there is a problem with
the quality of cable or the length of the cable between the unit and monitor.
Please see the recommended cable length table above.
●
Check that all cables are fitted correctly.
●
Try shorter cables.
●
Try turning monitor power off and on
●
Try unplugging and re-plugging cable
Maintenance
The unit requires minimal maintenance for reliable 24/7 operation however care should be taken to
keep all ventilation holes clear to allow an unrestricted flow of air through the unit. It is
recommended to periodically power down unit and disconnect from wall outlet, and remove any
built up dust from the side ventilation holes and fan grills using a soft dry cloth.
Note:
Failure to keep ventilation holes clear could result in damage to unit and invalidate the warranty.
Transportation and Storage
Care should be taken at all times when handling the unit. If transporting unit, it is always
recommended to move unit in its original packaging to avoid accidental damage. For maximum
protection, repack the unit as it was originally packed at our factory.
The unit should be stored in an environment between -40°C to +85°C.
Video Wall Controller Series User Manual
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