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Bluebird RT100 Скачать руководство пользователя страница 48

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14 Help and Support

Bluebird is committed to ensuring that you get the most out of the device. If you encounter any problems
while using the device, then please use the following methods to contact us for service and support.

14.1 Preparing for Service

You are responsible for backing up any important information or data before bringing the device for
servicing. The repair process may require formatting or replacing the hard disk drive in the device,
resulting in the loss of all data stored on the device.

14.2 Bluebird Customer Service

Customers Service Center

Telephone : +82-1577-0778
Fax : +82-2-6499-2242
Address : B 703, SSang-young IT twintower,
442-5 Sangdaewon-dong, Joongwon-gu,
Seongnam-si, Gyeonggi-do, Republic of Korea,
13216

Operating Hours

Monday to Friday: 9:30 am – 6:30 pm (GMT +9 hours)
The center is closed on Saturdays, Sundays, and national holidays.

14 Help and Support

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Содержание RT100

Страница 1: ...USER Manual RUGGED SMART ENTERPRISE TABLET RT100 ...

Страница 2: ...tand if there are any inconveniences Registered Trademark BLUEBIRD is an emerging global brand striving to lead the market in performance and mobility Their products represent reliability innovation and innovative technology Pidion is a registered trademark from the global brand of Bluebird Inc and is copyright protected User s guidance Device type User s guidance Class B Device Household Informat...

Страница 3: ...First Time Windows 12 4 Windows 8 1 Tutorials 4 1 Start Screen 13 4 2 Desktop 13 4 3 Charms Menu 14 4 4 Switching between the Start screen and desktop 15 4 5 Apps Screen 15 4 6 Switching Between Apps 16 4 7 Viewing Two Apps at Once 17 4 8 Closing Active Apps 18 4 9 Turning Off the Device 18 5 Connecting to Networks Windows 5 1 Connecting to a Wi Fi Network 19 5 2 Connecting to a Mobile Network 19 ...

Страница 4: ... with Ease 29 10 Using the Card Slots 10 1 Inserting a USIM card 31 10 2 Removing a USIM Card 31 10 3 Inserting a MicroSD card 32 10 4 Removing a MicroSD Card 33 10 5 Accessing Data on MicroSD Cards 33 11 Using the Camera Windows 11 1 Installing the Camera App 34 11 2 Opening the Camera App 34 11 3 Taking Pictures 35 11 4 Recording Video 35 11 5 Viewing Photos 36 11 6 Viewing Videos 36 12 Using th...

Страница 5: ...ng for Service 43 14 2 Bluebird Customer Service 43 14 3 Conditions for After sales Service 44 14 4 Charged Service 44 Appendix A Specifications Appendix B Accessories Appendix C Safety and Regulatory Compliance Appendix D Warranty Information ...

Страница 6: ...mpt to repair remodel or disassemble the device Doing so voids the warranty on the device Do not attempt to dry the device using a heater microwave or other tool Doing so may cause the device to explode or malfunction Do not paint the device Doing so may damage the screen or the exterior of the device Do not expose the device to severe impacts or vibrations Doing so may damage the device Do not us...

Страница 7: ... includes the following components If any of these components are missing please contact the retailer who sold you the device RT100 tablet Micro USB cable Power adapter The images in this manual may not reflect the color and shape of the actual device These illustrations are intended for descriptive purposes only 2 2 Cradle Set Optional Cradle Power adapter AC power cord ...

Страница 8: ...en the battery is fully charged The battery LED blinks red at 1 second intervals when the battery has a problem such as it being too hot or too cold 3 Light sensor Detects the ambient light to automatically adjust the brightness of the screen and the exposure of the camera 4 Microphone Captures sound for video conferencing voice recording and speech recognition 5 Screen Displays programs and acts ...

Страница 9: ...he device Connects to USB devices such as memory sticks keyboards and external hard drives 3 Power button Turns on the device For more information see 3 3 Turning On the Device on page 10 4 Rear camera Captures photos and video 5 megapixels 5 Battery area 6000 mAh inner part of the device 6 Battery locker Locks the battery 7 Speaker Emits sound 8 Cradle connector Connects the device to a cradle op...

Страница 10: ...ottom Optional 3 4 1 2 No Name Description 1 DC OUT port Connects another power source For details about available devices contact Bluebird customer service 2 USB port Connects to USB devices such as memory sticks keyboards and external hard drives 3 DC IN port Connects a power cable 4 Ethernet port Connects an ethernet cable ...

Страница 11: ...avigate Windows or Android and customize the device but the information in this chapter will help you start the device for the first time and configure basic settings 3 1 Inserting a USIM Card USIM cards allow the device to connect to mobile networks 1 Push the battery locker to unlock the battery and remove the battery 2 1 2 Open the cover to the USIM card slot on the left ...

Страница 12: ...re facing up Do not insert the USIM card into an incorrect slot Check the shape and orientation of the slot to ensure that it is designed for a USIM card 4 Close the cover of the USIM card slot 5 Replace the battery and push the battery locker to lock the battery 1 2 To remove the USIM card see 10 2 Removing a USIM Card on page 31 ...

Страница 13: ...le 1 Open the cover on the right side of the device 2 Plug the USB cable into the port The battery LED turns red when the battery is charging The battery LED turns off when the battery is fully charged The battery LED blinks red at 1 second intervals when the battery has a problem such as it being too hot or too cold Continuing to charge the device when the battery is full will not damage the batt...

Страница 14: ...recautions 09 To Charge with the Cradle Optional 1 Install the device into the cradle 2 Connect the power adapter into the DC IN port of the cradle 3 Connect the AC power cord into the adapter and an outlet 1 2 3 ...

Страница 15: ...ress the power button on the back of the device To turn off the device see 4 9 Turning Off the Device on page 18 The power button is also used To turn off the screen without turning off the device To turn the screen back on press the power button again To turn off the device manually by pressing and holding the power button for about five seconds ...

Страница 16: ...o launch apps interact with buttons and select options Zoom Touch two points on the screen and move your fingers together to zoom out or move them apart to zoom in Press and hold Continue touching an item to open context menus and display other options Swipe Flick your finger across the screen to switch between apps and display additional menus Drag Move your finger across the screen to move apps ...

Страница 17: ...ep later 3 Read and consider the license terms and then tap I accept if you agree to the terms 4 When the Personalize screen appears select a color theme and name for the device and then tap Next The PC name cannot contain spaces 5 On the Get online screen tap an available Wi Fi or mobile network or tap Skip this step to perform this step later 6 On the Settings screen tap Use express settings to ...

Страница 18: ... the Start screen you can see your calendar email and favorite websites search for apps or content on the web or log in and out of the device You can customize the Start screen by re sizing the tile or adding a new tile For more information see Configuring the 8 1 Configuring the Start Screen on page 24 4 2 Desktop The desktop provides a familiar experience to those who have used previous versions...

Страница 19: ... provides quick access to frequently used functions from any screen The functions in the Charms menu may differ based on the current app To open the Charms menu follow these steps 1 Swipe in from the right edge of the screen Search Share Start Devices Settings ...

Страница 20: ...eral devices Settings From apps Changes the settings for the current app From the Start screen and desktop Changes Windows settings 4 4 Switching between the Start screen and desktop 1 Swipe in from the right edge of the screen 2 In the Charms menu tap Start 4 5 Apps Screen The Apps screen displays all of the applications installed on the device The apps that you use most frequently appear on the ...

Страница 21: ...om the bottom of the screen to display the context menu The context menu allows you to pin apps to the Start screen or taskbar uninstall apps run apps as an administrator or open app locations 4 6 Switching Between Apps 1 Drag your finger inwards from the left edge of the screen 2 Drag the app to the center of the screen and release the app thumbnail You can swipe in repeatedly from the left side ...

Страница 22: ...two apps at the same time 1 From any app drag your finger inwards from the left edge of the screen 2 When the second app appears drag it to the left or right side of the screen 3 Release the app You can press and drag the dividing line in the center to resize the apps ...

Страница 23: ... screen release it If the app appears in the window tap the close button in the top right corner of the window 4 9 Turning Off the Device 1 In the top right corner of the Charms screen tap the button 2 Tap Shut Down If the device is not responding press and hold the power button on the top left edge of the device for about five seconds to turn off the device manually ...

Страница 24: ...onnecting to a Wi Fi Network 1 Swipe in from the right edge of the screen 2 In the Charms menu tap Settings 3 In the Settings sidebar tap the icon 4 Tap the Wi Fi toggle to enable Wi Fi connections 5 When the list of Wi Fi networks appears tap an available network 6 Tap Connect 7 Type in the password to connect to the network After you connect to a Wi Fi network the device will automatically conne...

Страница 25: ...ap Network 5 Under Mobile broadband tap the name of the network to share 6 Under Share this connection tap the toggle switch to turn on network sharing 7 Specify the name of the network and the password 8 On the other device locate the network and enter the password to log in 5 4 Disconnecting from a Network 1 Swipe in from the right edge of the screen 2 In the Charms menu tap Settings 3 In the Se...

Страница 26: ...n 4 If necessary enter the password for the network and tap Connect To close the connection switch the Wi Fi to OFF Your device periodically checks for and notifies you of available connections The notification appears briefly at the top of the screen 6 2 Connecting to a Mobile Network Insert a USIM card 3 1 Inserting a USIM Card on page 06 6 3 Sharing a Mobile Connection 1 On the Home screen tap ...

Страница 27: ...ice the tablet will automatically pair with that device whenever it is within range and Bluetooth is enabled 7 2 Connecting to a Bluetooth Devices Android 1 On the Home screen tap 2 Make sure switch the Bluetooth to ON Make sure the devices you want to pair with have Bluetooth enabled You may need to start the pairing process from the headset For details see your headset user guide 3 On the Blueto...

Страница 28: ... you connect a USB device make sure that the connector is oriented correctly and that it can physically fit into the port 3 When the notification appears the device is ready to use The USB port supports USB 2 0 devices such as mice keyboards and portable hard disks However the USB device may not function properly if it requires a current of more than 0 5 A ...

Страница 29: ... The Start screen is where it all begins so you should add your own flair to make it your own In this section you ll learn how to change the background and color scheme of Windows add delete and resize tiles and arrange the Start screen to suit your preferences Changing the Background To change the background of the Start screen 1 Swipe in from the right edge of the screen 2 In the Charms menu tap...

Страница 30: ... Apps screen press and hold an app until the context menu appears at the bottom of the screen To add multiple apps at the same time tap the desired apps while the context menu is open 3 In the context menu tap Pin to Start Removing Tiles 1 On the Start screen press and hold an app until the context menu appears at the bottom of the screen 2 Tap the tiles that you wish to delete 3 In the context me...

Страница 31: ... Grouping Tiles You can group tiles based on function frequency of use or even personal preference Once grouped the tiles will remain together until moved to another group or removed from the Start screen 1 On the Start screen press and hold an app until the context menu appears at the bottom of the screen 2 Drag the app to the desired group or drag the app to a blank area of the screen to create ...

Страница 32: ... In the Settings menu tap Change PC settings 4 In the PC Settings menu tap Accounts 5 In the Accounts menu tap Your account 6 Choose a photo source Tap Browse to use a photo stored on the device Tap Camera to take a new photo using the camera on the device 8 3 Personalizing the Lock Screen 1 Swipe in from the right edge of the screen 2 In the Charms menu tap Settings 3 In the Settings menu tap Cha...

Страница 33: ...enu tap Change to set the date and time 8 5 Booting to the Desktop To boot to the desktop instead of the Start screen follow these steps 1 Swipe in from the right edge of the screen 2 In the Charms menu tap Search 3 In the Search box type Taskbar 4 In the search results tap Taskbar and Navigation 5 In the Taskbar and Navigation properties window on the Navigation tab select When I sign in or close...

Страница 34: ...added to any of the available screens Arranging Shortcuts or Widgets Tap and hold the shortcut icon or widget you want to move Drag the shortcut icon or widget to a new location To place the item on a different page drag it to the edge of the screen Removing Shortcuts or Widgets Tap and hold an shortcut icon or widget Drag it to X Remove at the top of the screen When the item turns red release it ...

Страница 35: ...e time then disable Automatic date time If you turn off this option the options for setting date and time will be activated To set the date and time automatically On the Apps screen tap Date time then enable Automatic date time To set the date and time format On the Apps screen tap Date time then turn Use 24 hour format on or off Setting the Keyboard and Language On the Apps screen tap Language in...

Страница 36: ...age 06 10 2 Removing a USIM Card 1 Push the battery locker to unlock the battery and remove the battery 2 Open the cover to the USIM card slot on the left 3 Press the USIM card into the slot to release it 4 Pull the USIM card to remove it 5 Close the cover of the USIM card slot 6 Replace the battery and push the battery locker to lock the battery ...

Страница 37: ...he microSD card slot on the right 3 Insert a microSD card into the slot until you hear a click Make sure that the gold colored contacts are facing up Do not insert the microSD card into an incorrect slot Check the shape and orientation of the slot to ensure that it is designed for a microSD card 4 Close the cover of the microSD card slot 5 Replace the battery and push the battery locker to lock th...

Страница 38: ...e the cover of the microSD card slot 6 Replace the battery and push the battery locker to lock the battery 10 5 Accessing Data on MicroSD Cards 1 Insert the microSD card into the device see 10 3 Inserting a MicroSD card on page 32 2 Swipe in from the right edge of the screen 3 In the Charms menu tap Search 4 In the Search box type File Explorer 5 In the search results tap File Explorer 6 In the pa...

Страница 39: ... upward on the Start screen to display the list of apps 2 Tap Camera App Install to open the link to the Windows Store 3 Tap Install to install the app When you tap the Install button you must enter your ID email address and password if you haven t logged in to your Microsoft account The device must be connected to a network in order to install the Camera app 11 2 Opening the Camera App 1 Swipe up...

Страница 40: ... image horizontally Tap to switch between the front and rear cameras on the device 11 4 Recording Video Ensure that appears in the top right corner of the screen If appears instead tap the icon to switch to video mode 1 Tap StartRecord to start recording the video 2 Tap StopRecord to stop recording the video and save it on the device Tap the resolution button in the lower right corner of the scree...

Страница 41: ...e left side of the File Explorer under This PC tap the Pictures folder 5 Double tap a photo in the folder to view it 11 6 Viewing Videos To view videos recorded using the cameras on the device follow these steps 1 In the Charms menu tap Search 2 In the Search box type File Explorer 3 n the search results tap File Explorer 4 On the left side of the File Explorer under This PC tap the Videos folder ...

Страница 42: ... adjust the image To zoom in or out spread or pinch two fingers on the screen 3 Tap to take a photo Your device automatically focuses on the object and saves the photo in Gallery 4 To view the photos taken swipe the screen from the right edge 12 2 Recording Videos 1 On the Apps screen tap Camera 2 Tap to switch to video mode in the viewfinder 3 Aim the camera at the object and adjust the image To ...

Страница 43: ...re screen in small circles 3 Use a dry portion of the cloth to dry the screen 13 2 Extending the Battery Life The battery in the device provides all day power However certain settings and apps can quickly drain the battery To improve the battery life of the device observe the following practices Always charge the battery fully Mute unnecessary sounds and vibrations such as those related to keystro...

Страница 44: ... to dry for at least 24 hours before you power on the device If the device does not power on then contact your local service center The device won t power on Reset the device The battery won t charge Ensure that the power adapter is properly connected to the device and an outlet Clean the charging terminals with a dry rag If the device still doesn t charge then contact your local service center fo...

Страница 45: ... in lost or damaged data 2 Swipe in from the right edge of the screen 3 In the Charms menu tap Settings 4 In the Settings menu tap Change PC settings 5 In the PC Settings menu tap Update and recovery 6 In the Update and recovery menu tap Windows Update 7 Tap Check now 8 When Windows finishes searching for updates tap View details 9 In the list of updates select all of the updates that you want to ...

Страница 46: ...OneKey Recovery Partition to store the backup image on the device Select Backup system to other location to store the backup image on an external hard drive or network drive 4 On the Select Partition screen highlight the partition on which to create the recovery partition and then click Next 5 On the Preview and Confirm screen examine the proposed changes to the partition allocations and then clic...

Страница 47: ...Confirm screen highlight the partition on which to install the backup image and then tap Start Restore During recovery the partition is formatted make room for the backup image All data stored on the highlighted partition will be lost 4 When the dialog window appears to warn you that system recovery requires the computer to reboot tap Yes 5 When the system restarts and the Choose an operating syst...

Страница 48: ...fore bringing the device for servicing The repair process may require formatting or replacing the hard disk drive in the device resulting in the loss of all data stored on the device 14 2 Bluebird Customer Service Customers Service Center Telephone 82 1577 0778 Fax 82 2 6499 2242 Address B 703 SSang young IT twintower 442 5 Sangdaewon dong Joongwon gu Seongnam si Gyeonggi do Republic of Korea 1321...

Страница 49: ...ess and a description of the symptoms The label must not be damaged 14 4 Charged Service You must pay for service in the following cases Damage due to misuse of the product including the following Use of programs that could affect the hardware or core software in the device such as programs to over clock hardware components force inputs into the system or user created software Loss of a required p...

Страница 50: ...SIM SAM Slots 1 SIM slot 1 SAM slot additional SAM slot available via Smart plug Audio Mono ear jack 4pin for mic Water Proof Cameras Front 2 megapixel fixed focus Rear 5 megapixel auto focus Interfaces Docking Connector 8 pin 1 USB host GPS GPS S GPS Glonass QZSS Sensors G Sensor Light Power Management Charging Status LED For USB Charge 5 V Cradle charge 12 V for fast charging Performance Charact...

Страница 51: ...ug Sealing IP65 Operating Temp 10 C to 60 C 14 F to 140 F Storage Temp 20 C to 65 C 4 F to 149 F Humidity 90 non condensing ESD 12 kv Air 6 kv Contact Wireless WWAN GSM GPRS EDGE 850 900 1800 1900MHz WCDMA HSDPA HSUPA HSPA 850 900 1700 1900 2100MHz WLAN 802 11 a b g n 2 4 G and 5 G with support for the following security measures WPA WPA2 802 1X WEP AES CCMP and TKIP WPAN Bluetooth v4 0 LE ...

Страница 52: ...he charging feature Vehicle accessories Vehicle charger Vehicle mount Carrying Handles Square Handle Landscape Attaches to the top of the device Square Handle Portrait Attaches to the left side of the device Other Accessories Rugged Plug 1 5M Shoulder Strap Blue Pen Soft Plastic Screen Guard Anti Finger Print Coated Sunlight Readability Enhanced Soft Plastic Screen Guard Scratch Proof High Glossy ...

Страница 53: ...ules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installa...

Страница 54: ...y worn accessories that cannot maintain 0 59 inches 1 5cm separation distance between the user s body and the handset and have not been tested for typical body worn operations may not comply with CE RF exposure limits and should be avoided European Union EU Waste of Electrical and Electronic Equipment WEEE directive According to the European Union s WEEE directive this symbol means that products s...

Страница 55: ...a designated period from the date of receiving a notice of defect Bluebird assumes no responsibility for repairing replacing or refunding a product until it receives the defective product from the customer All replacement products shall be equal to the original product in terms of performance Bluebird products may contain recycled components or materials that are equal to new components or materia...

Страница 56: ...30 A M 6 30 P M GMT Time 9 Hours The center is closed on Saturdays Sundays and national holidays B 703 SSang young IT twintower 442 5 Sangdaewon dong Joongwon gu Seongnam si Gyeonggi do Republic of Korea 13216 Bluebird constantly strives to bring utmost satisfaction to all our customers ...

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