180-BX24.1 v1.00
May 27, 2020
Page 42
BX24.1
TROUBLESHOOTING
PROBLEM: Too much heat.
CAUSE
By-Pass door left open.
SOLUTION
Close the by-pass door.
Thermostat set too high.
Lower thermostat setting.
Loading door gasket leaking, admitting excess air
into firebox.
Replace door gasket and/or adjust door. See “GASKET
INSPECTION”
Excessive draft in the chimney.
Measure draft with a Manometer. See “DRAFTS”. Consult your
Blaze King dealer or a chimney sweep. Install a cap.
Thermostat not operating properly.
Consult your Blaze King dealer.
Wood is too small.
Use larger pieces.
PROBLEM: One or both fans will not run, or there is no adjustment for fan speed.
CAUSE
Fans mounted improperly.
SOLUTION
Check that fan blade’s not touch edges of hole.
Fan speed control.
Consult your Blaze King dealer for replacement.
PROBLEM: Fans minimum speed too fast or maximum speed too slow.
CAUSE
Fan speed control out of adjustment.
SOLUTION
Consult your Blaze King Dealer.
PROBLEM: Excessive creosote formation in chimney and chimney Connector.
CAUSE
By-pass door left open.
SOLUTION
Close by-pass door.
By-pass door not sealing tightly.
Inspect by-pass door and seal for warping. Ash or creosote
buildup may occur on door or seat. With stove cold scrape and
vacuum area around by-pass. Be sure all mating steel surfaces
are clean and smooth.
Improper operation.
Check thermostat setting and operating procedures. See
“THERMOSTAT & OPTIMAL THERMOSTAT SETTING”
Wood too green or wet.
Use seasoned wood. Use a moisture meter to confirm.
Catalytic combustor not operating properly.
Inspect the combustor. See “CATALYTIC COMBUSTOR,
TESTING”
Poor draft caused by an oversize or short flue, etc.
Measure draft with Manometer. See “DRAFTS”. Consult your
Blaze King dealer or a chimney sweep.
Chimney too cold or poorly insulated.
Upgrade chimney system. Consult your Blaze King dealer or a
chimney sweep.
PROBLEM: Catalytic combustor thermometer (on top of stove) does not go into "Active" zone, or does not stay
there for long. (Fans must be in “off” position for 10 minutes prior to checking)
CAUSE
Improper operation.
SOLUTION
Check thermostat setting and operating procedures. See
“THERMOSTAT & OPTIMAL THERMOSTAT SETTING”
Obstruction in chimney or cap.
Clean chimney, remove obstructions.
Faulty combustor thermometer.
Replace thermometer and Recheck combustor operating
Temperature.
Wood too green or wet.
Use seasoned wood.