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TROUBLESHOOTING GUIDE
Troubleshooting Guide
General
I would like to have louder
sound by connecting additional
speakers or a Soundbar.
1)
Use either the 3.5mm headphone output on the TV and a 3.5mm to
phono cable (available separately) to connect to an amplifi er/surround
sound/soundbar. Please note this will deactivate the TV’s built in speakers.
or:
2)
Connect a digital COAC audio cable from the TV’s digital audio output to
your amplifi er/surround sound/soundbar digital audio input.
General
Why are some options in the
menu unavailable and greyed
out.
Some options are only available in certain inputs/sources, i.e. HDMI. They are
unavailable in the other sources where they have no eff ect.
General
Can I stop my TV automatically
turning off after 4hrs?
Yes, in the
‘Time’
menu settings, scroll down to Auto Standby and select
OFF.
TV
I have tuned in Digital TV but I
am not receiving any or all of the
channels and/or the channels I
receive are breaking up.
1)
Check you are in an area that can receive Freeview/Saorview, visit
www.freeview.co.uk or www.saorview.ie
2)
Check you are using an aerial that is able to receive a good digital signal.
In most cases, you will need an outdoor digital hi-gain/wideband aerial.
In areas that have excellent digital coverage, you may be able to use a loft
type aerial but it is highly likely that you will also need to connect a booster
between the back of the TV and the TV aerial wall socket. Unfortunately, to
receive a good enough digital signal, it is not possible to use a portable/
indoor type aerial.
TV
I have re-tuned my television
but when I switch it off it is not
storing the channels.
If the TV does not save the channels when you power it off , it’s likely the
channel database has become corrupt.
1)
Turn off the TV.
2)
Remove the RF/Aerial cable from the rear of the TV and then turn the TV
back on again.
3)
Using the remote control, press [MENU] followed by 8-8-8-8 to enter the
initial setup/fi rst time installation menu.
4)
Press OK (let the TV run the full tuning process).
5)
Once completed, turn off the TV, reconnect the RF/Aerial cable then turn
the TV back on again.
6)
Repeat steps 3 & 4.
Game Consoles
I have connected my
Playstation/Xbox to the TV via
HDMI, but I am not receiving
any pictures or sound on my
Television.
1)
Ensure the TVs’ source is set to HDMI.
2)
Check your settings on your Playstation/Xbox are as per the Playstation/
Xbox instruction manual.
System Lock
I have changed the password
on the television and now
forgotten it.
There is a master password of 4711, to gain access to the TV menu and reset
the normal password.
USB Mode
I have inserted a USB Memory
Key, but the TV does not
recognise it.
Ensure the USB Memory Key is formatted to type FAT32.
USB Mode
Using a USB portable hard drive
/ larger than 32GB.
If you wish to use a portable hard drive larger than 32GB, please note that
it must be formatted to the FAT32 fi le system in order to operate on this TV.
Windows XP/Vista computers are only capable of formatting up to 32GB,
therefore, you will need a software programme/utility to format larger hard
drives.
Please refer to the website, www.umc-uk.co.uk, for more information.
DVD (For TV models
with DVD only)
I have pressed the eject button
but the disc is not coming out.
To eject the disc hold the stop/eject button for 4 seconds.
