EN
19
TROUBLESHOOTING
Policy and standard documentation and additional product information can be found by:
•
Visiting our website
www.blaupunkt-einbaugeraete.com
•
Using QR Code
•
Alternatively,
contact our After-sales Service
(See phone number in the warranty
booklet). When contacting our After-sales Service, please state the codes provided on your
product‘s identification plate.
The model information can be retrieved using the QR-Code reported in the energy label.
The label also includes the model identifier that can be used to consult the portal of the registry
at https://eprel.ec.europa.eu (available only on certain models).
PROBLEMS POSSIBLE CAUSES
SOLUTIONS
Salt
indicator is lit
Salt reservoir is empty. (After refill the salt indica-
tor may remain lit for several wash cycles).
Refill reservoir with salt (for more information - see page 13).
Adjust water hardness - see table, page 13.
Rinse aid
indicator is lit
Rinse aid dispenser is empty. (After refill the rinse
aid indicator may remain lit for several wash cycles). Refill dispenser with rinse aid (for more information - see page 14).
The dishwasher
won’t start or does
not respond to
commands.
The appliance has not been plugged in properly. Insert the plug into the socket.
Power outage.
For safety reasons, dishwasher will not re-start automatically when power returns.
Open dishwasher door, press START/PAUSE button and close the door within 4 seconds.
The dishwasher door is not closed.
Vigorously push the door until you hear the “click”.
Cycle is interupted by door opening for more
than 4 seconds.
Press START/PAUSE and close the door within 4 seconds.
It does not respond to commands.
Display shows:
9
or
12
and On/Off LED is blin-
king rapidly
Switch off the appliance by pressing the ON/OFF button, switch it back on after approxi-
mately one minute and restart the program. If problem persists, unplug the appliance for
1 minute, then plug it back in.
The dishwasher
won’t drain.
Display shows:
3
and On/Off LED is
blinking rapidly
The wash cycle has not finished yet.
Wait until the wash cycle finishes.
The drain hose is bent.
Check that the drain hose is not bent
(see INSTALATION INSTRUCTION).
The sink drain pipe is blocked.
Clean the sink drain pipe.
The filter is clogged up with food residues.
Clean the filter
(see CLEANING THE FILTER ASSEMBLY).
The dishwasher
makes excessive
noise.
The dishes are rattling against each
Position the crockery correctly
(see LOADING THE RACKS).
An excessive amount of foam has been produced.
The detergent has not been measured out correctly or it is not suitable for use
in dishwashers
(see FILLING THE DETERGENT DISPENSER).
Restart the current cycle by
switching OFF the dishwasher, then switch it on again, select a new program, press
START/PAUSE and close the door within 4 seconds. Please do not add any detergent.
The dishes are not
clean.
The crockery has not been arranged properly.
Arrange the crockery correctly
(see LOADING THE RACKS).
The spray arms cannot rotate freely, being hinde-
red by the dishes.
Arrange the crockery correctly
(see LOADING THE RACKS).
The wash cycle is too gentle.
Select an appropriate wash cycle
(see PROGRAMS TABLE).
An excessive amount of foam has been produced. The detergent has not been measured out correctly or it is not suitable for use in dishwa-
shers
(see FILLING THE DETERGENT DISPENSER).
The cap on the rinse aid compartment has not
been shut correctly.
Make sure the cap of the rinse aid dispenser is closed.
The filter is soiled or clogged.
Clean the filter assembly
(see CARE AND MAINTENANCE).
There is no salt.
Fill the salt reservoir
(see FILLING THE SALT RESERVOIR).
The dishwasher does
not fill the water.
Display shows:
H,
6
and On/Off LED is
blinking rapidly
No water in the water supply or the tap is closed. Make sure there is water in the water supply or the tap running.
The inlet hose is bent.
Make sure the inlet hose is not bent
(see INSTALLATION)
reprogram the dishwasher
and reboot.
The sieve in the water inlet hose is clogged; it is
necessary to clean it
After having carried out the verification and cleaning, turn off and turn on the dishwa-
sher and restart a new program.
Dishwasher finishes
the cycle prema-
turely.
Display shows:
15
and On/Off LED is
blinking rapidly
Drain hose positioned too low or siphoning into
home sewage system.
Check if end of drain hose is placed at correct height
(see INSTALLATION)
.Check for si-
phoning into home sewage system, install air admittance valve if necessary.
Air in water supply.
Check water supply for leaks or other issues letting air inside.
MADE IN EU
220-240V ~50Hz 0,05 - 1 MPa
MAX: 1900W 1800W
TYPE:DWL-DEA701-B
IEC 436
14
Model
XXXXXXXXXX
XXXXXXXXXXXX
XXXXXXXXXXXX
SERVICE
[BAR-CODE AREA]
XXXXXXXXXX XXXXXXXXXXXX
I.C. XXXXXXXXXXXX S/N XXXXXXXXXXXX
FXXXXXX RMMDDXXXX
In case your dishwasher doesn’t work properly, check if the problem can be solved by going through the following list.
For other errors or issues please contact authorized After-sales Service which contact details can be found in the warranty booklet.
