•
In the Database Information section, type the name of the existing database.
•
In the Database authentication section, select the authentication type for your existing database. If you are installing
a new database, select Windows (trusted) authentication.
I am experiencing an issue after I install the BlackBerry Professional
Software on the Windows Small Business Server
Possible cause
After you install the BlackBerry® Professional Software on the Windows® Small Business Server, the BlackBerry Controller
might not be able to start the BlackBerry Messaging Agent.
As a result, you might experience any of the following issues:
•
You cannot activate user accounts.
•
A "Pending delete" message appears when you try to add a user account.
•
The BlackBerry Professional Software appears to be unavailable for processes that directly use the BlackBerry Messaging
Agent.
•
The BlackBerry Messaging Agent does not create log files.
Possible solution
For more information about possible causes and solutions for these issues, visit
www.blackberry.com/support
to read article
KB04646.
Microsoft Outlook Web Access no longer works after I install the
BlackBerry Professional Software
Possible cause
In a Microsoft® Exchange 2007 environment, Microsoft® Outlook® Web Access requires Microsoft .NET Framework version
2.0. The setup application for the BlackBerry® Professional Software automatically installs Microsoft® .NET Framework
version 1.1, which can overwrite an existing installation of Microsoft .NET Framework version 2.0.
As a result, users might receive a "Service Unavailable" message when they try to use Microsoft Outlook Web Access 2007.
Possible solution
Restore Microsoft .NET Framework version 2.0. For more information, visit
www.blackberry.com/support
to read article
KB15040.
Getting Started Guide
I am experiencing an issue after I install the BlackBerry Professional Software on the Windows Small Business
Server
39
Содержание Professional Software
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Страница 46: ...9 Click Done Getting Started Guide Add a user account 44 ...