Black BLK-HDPTZ12, Руководство пользователя

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43 2MP 12X PTZ HD-SDI/HDcctv Dome Camera
APPENDIX A: TROUBLESHOOTING
APPENDIX A
Troubleshooting
If problems occur, check the installation of the dome with the instructions in this manual. And refer to this manual for further
information.
Problem Solution
No video on the screen
- Verify that power is connected to all components in the system.
- Verify that the power switches are ON.
- Verify the status of cables or connection of cables
Poor video quality.
- Check the power supply voltage (normal 24 Vac)
- Check the setting of camera.
- If the lens or the dome is dirty, clean up the dome windows with a clean cloth.
Dome camera is not working properly
(including wrong position of dome
camera)
- Re-cycle the power supply, reconnect the power cables.
- Reset the camera using the Dome configuration menus (Main>System>Reboot)
- Check that the connection of power cable and assembling status of dome camera.
- Initialize the dome camera. (Main>System>Initialize)
The communication between controller
and camera is not working properly.
(via RS-485 cable)
- Verify that the RS-485 communication cable is connected correctly.
- Verify that the camera ID / Protocol / Baud rate / Termination Setting matches the controller configuration.
- Verify that the camera termination setting is appropriate for the RS-485 network (SW303, switch 5)
The surface of the dome case is hot.
- Check the voltage level of the dome camera and the assembling status of dome camera.
- Check that the dome camera is connected to the proper power.
The image on the screen flickers
- Does the camera face directly into the sun or fluorescent lamp? If so, reposition the dome. Check for flickerless
setting configuration setting.
The zoom lens is calibrated without
user action.
The zoom lens automatically reverts to the original position after 12 hours of use. This behavior prevents errors
resulting from unexpected shock.