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GLI
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TROUBLESHOOTING & WARRANTY
TROUBLE
ANALYSIS
Air conditioner
does not start
• House fuse blown or circuit breaker tripped. Replace fuse with time
delay type or reset circuit breaker.
• Plug Current Device Tripped. Press the RESET button.
• Power is OFF. Turn power ON.
Air from unit does
not feel cold enough
it from the cold coil.
• Set to a Lower temperature.
• Compressor stopped when changing modes. Wait for 3 minutes after
set to the COOL mode.
Air conditioner
cooling, but room
is too warm-
ice forming on
cooling coil behind
decorative front.
• Outdoor temperature below 64 F(18 C). To defrost the coil, set FAN ONLY
mode.
defrost, set to FAN ONLY mode.
• Thermostat set too cold for night-time cooling. To defrost the coil, set to
FAN ONLY mode. Then, set temperature to a Higher setting.
Air conditioner
cooling but room
is too warm - No
ice forming on
cooling coil behind
decorative front.
section.
• Temperature is set too
low. S
et
the
temperature to a
higher
setting.
1 is the
• Air directional louvers positioned improperly. Position louvers for better air
distribution.
• Front of units is blocked by drapes, blinds, furniture, etc. - restricts air
distribution.
• Clear blockage in front of unit.
• An open doors, windows,or register may allow cold air to escape. Close
any doors, winows, or registers.
• The room may be too warm. Allow additional time to remove “Stored
Air conditioner turns
on and off rapidly
• Outside temperature extremely hot. Set FAN speed to a Higher setting to
bring air past cooling coils more frequently.
Noise when unit is
cooling
• Air movement sound. This is normal . If too loud, set to a slower FAN
setting.
• Window vibration - poor installation. Refer to installation instructions or
check with installer.
Water dripping
INSIDE when unit is
cooling.
• Improper installation. Tilt air conditioner slightly to the outside to allow
water drainage. Refer to installation instructions - check with installer.
Water dripping
OUTSIDE when unit
is cooling.
• Unit removing large quantity of moisture from humid room. This is normal
during excessively humid days.
Room too cold
•
T
emperature
is set
too
high
.
Set the temperature to a lower setting. 1 is the
MIN setting and 7 is the coldest MAX setting.
MIN setting and 7 is the coldest MAX setting.
TROUBLESHOOTING
Troubleshoot your problem by using the chart below. If the air conditioner still does
not work properly, contact BLACK+DECKER customer service center or the nearest
authorized service center. Customers must never troubleshoot internal components.
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