TABLE OF CONTENTS
7
5 Troubleshooting .................................................................................................................................35
5.1 Restoring Factory-Default Settings.............................................................................................35
5.2 Common Problems ....................................................................................................................36
5.2.1 A CPU CONNECTED TO YOUR SWITCH DOESN’T BOOT, AND
YOU GET A KEYBOARD OR MOUSE ERROR ................................................................36
5.2.2 YOU CAN’T SWITCH PORTS FROM THE KEYBOARD...................................................37
5.2.3 CHARACTERS THAT YOU TYPE COME UP WRONG OR MISSING..............................37
5.2.4 YOU CAN’T SEEM TO SCAN OR SWITCH TO CERTAIN PORTS AT
ALL (SW622A-R3 AND SW629A-R2 ONLY)....................................................................37
5.2.5 THE SERVSWITCH JR. SCANS OR SWITCHES TO EMPTY OR
NONEXISTENT PORTS (SW622A-R3 AND SW629A-R2 ONLY)....................................37
5.2.6 YOUR MOUSE DRIVER DOESN’T LOAD ........................................................................38
5.2.7 YOU CAN’T ACCESS ALL THE FUNCTIONS OF YOUR MOUSE ...................................38
5.2.8 YOUR PS/2 MOUSE GETS OUT OF SYNC .....................................................................38
5.2.9 YOUR MOUSE DOESN’T MOVE THE POINTER/CURSOR.............................................38
5.2.10 YOUR MONITOR DISPLAY IS FUZZY ...........................................................................39
5.2.11 YOUR VIDEO IS NOT SYNCHRONIZED OR IS THE WRONG COLOR ........................39
5.2.12 YOUR VIDEO IS OK IN LOW-RESOLUTION MODE, BUT YOU CAN’T
GET INTO HIGHRESOLUTION MODE...........................................................................39
5.2.13 ONE OR MORE OF YOUR CPUS LOCK UP WHEN YOU START WINDOWS 3.X........39
5.2.14 THE SWITCH DOESN’T WORK WITH YOUR DOCKING STATION ..............................39
5.2.15 THE SWITCH DOESN’T WORK WITH YOUR DONGLE-PROTECTED SOFTWARE ....40
5.2.16 THE SERVSWITCH JR. DOESN’T WORK WITH YOUR IBM THINKPAD ......................40
5.3 Calling Black Box .......................................................................................................................40
5.4 Shipping and Packaging.............................................................................................................40
Appendix A: NVRAM Factory Defaults ...................................................................................................41
Appendix B: Cable Product Codes .........................................................................................................42
Appendix C: Rackmounting the ServSwitch Jr. ......................................................................................44
Содержание SW621A-R3
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