Black Box ServSwitch Duo KV6EXT-R2, Руководство пользователя

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SERVSWITCH ™ DUO EXTENDER
5. Make sure that (a) the mouse and computer were both connected to the
Extender before any part of the system was powered up, and (b) the Extender
was powered ON before the attached computer. If you’re not sure whether
this was the case, then (if it’s possible to do so) power everything down, make
sure all cable connections are correct and secure, power up the Extender,
then power up all attached computers.
Problem:
Your keyboard does not function or functions only intermittently. The Num Lock
LED does not always light when the Num Lock key is pressed.
Possible Solution:
Some older keyboards were designed for use with specific computers and are not
truly PC/AT or PS/2 compatible. These are not common, but if you’re having
problems like this and you’re using an old keyboard, try a newer keyboard.
Problem:
I’m stuck at a blank screen and don’t seem to have any keyboard or mouse control.
Possible Solutions:
You might have tried to switch to a CPU channel on the Duo system that some
other user has exclusive use of (see the “Exclusive Use” and “Selecting Computers
Using the On-Screen Menu” sections of your Duo manual); if this is the case,
switch to a different CPU until the exclusive user has finished.
Another possibility on the full KV6EXT-R2 Extender is that you’ve selected the
directly attached local CPU, but the local CPU is not installed or isn’t working.
Check the local CPU and make sure it is working properly and is attached securely
to the Extender. If you have no local CPU installed but you switched to its port
accidentally, type in {Hotkeys} + [1] to switch back to the Duo system.
Problem (KV6EXT--R2 only):
Just using your mouse in a normal way causes the Extender to unexpectedly switch
between the Duo system and either the local CPU (if you have a working local CPU
installed) or a blank screen (if you don’t).
Possible Solutions:
Some cheaper mice are not fully compatible with the Extender and can lose data,
which—if mouse switching is enabled (see
Section 5.8 )—sometimes causes the
Extender to interpret a data stream as a CPU-change request. Try using a
Microsoft, Logitech, IBM, Compaq, or Hewlett-Packard
® mouse instead.
Make sure that you are using a Microsoft compatible mouse driver on your PC.
Some drivers by other manufacturers can cause the mouse to use proprietary
mouse-data formats that the Extender doesn’t support. If you have unplugged and
reconnected a mouse to the Extender—especially if the mouse is an
IntelliMouse—use the mouse-restoration function (see
Section 5.9 ).