Black Box LE2690A, Руководство пользователя, Страница: 19 / 22

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9-PORT PERSONAL MINIHUB
5.2 Calling Your Supplier
If you determine that your 9-Port Personal MiniHub is malfunctioning,
do
not attempt to alter or repair it.
Contact your supplier. The problem might be
solvable over the phone.
Before you do, make a record of the history of the problem. Your
supplier will be able to provide more efficient and accurate assistance if you
have a complete description, including:
• The nature and duration of the problem.
• When the problem occurs.
• The components involved in the problem.
• Any particular application that, when used, appears to create the
problem or make it worse.
5.3 Shipping and Packaging
If you need to transport or ship your 9-Port Personal MiniHub:
• Package it carefully. We recommend that you use the original container.
• If you’re shipping the MiniHub for repair, include its power supply. If
you’re returning the MiniHub, include everything you received with it.
Before you ship the MiniHub for repair or return, contact your
supplier to get a Return Materials Authorization (RMA) number.