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4-, 8-, AND 16-PORT SERVSWITCH PS2/USB IP KVM SWITCH
Problem:
AutoScan does not work.
Solution:
Make sure more than one computer is turned on. AutoScan only works
with powered-on computers. Check the scan type (from the OSD menu) and make
sure you have selected the proper computers. Press the
Left-Control
key twice or
press any front push button to abort the AutoScan.
Problem:
I cannot select a computer connected to a slave.
Solution:
Make sure that the slave’s console port is connected to one of the
master’s PC ports. Only Ports PC 1 to PC 8 can be connected to slaves, even if the
master switch has 16 PC ports.
Problem:
Keyboard strokes are shifted.
Solution:
Press both
Shift
keys.
Problem:
A certificate warning is shown while connecting via HTTPS.
Solution:
It is normal for a warning dialog to be shown when connecting via
HTTPS. The SSL certificate the ServSwitch uses is created when the unit is first
produced. It does not contain the correct hostname (subject name) because you
can change the hostname as required. For more details, refer to
Appendix C
.
Problem:
Windows XP doesn’t awake from standby mode.
Solution:
This is possibly a Windows XP problem. Try not to move the mouse while
XP goes into standby mode.