6
For service, repair, or any questions regarding your appliance, call the
“800” number on the cover of this book. Do NOT return the product to
the place of purchase. Do NOT mail the product back to the manufacturer
nor bring it to a service center. You may also want to consult the website:
www.householdproductsinc.com.
SERVICE OR REPAIR
CLEANING & STORAGE
1. Before cleaning, be sure the Base is unplugged and the Kettle has
cooled completely. Empty any remaining water from the Kettle.
2. Wash the inside of the Kettle with soapy water and rinse. NEVER
IMMERSE THE KETTLE IN WATER OR OTHER LIQUIDS. Do NOT place
in a dishwasher.
3. Wipe the exterior of the Kettle and Base with a damp cloth or sponge
and dry. Do not use abrasive soaps, cleansers, or scouring pads on any
part of the Kettle. Store the cord by winding it around the Cord Wrap
on the underside of the Base and feeding the plug end through one of
the notches.
4. Over time, the Kettle may heat up but won’t boil; this is due to scaling
and mineral deposits which may build up inside the Kettle depending
on your use and the hardness of the water in your area. When this
happens, it’s time for descaling. Use a scale/lime remover and follow
its manufacturer’s directions.