7
ENGLISH
(Original instructions)
Troubleshooting
If your appliance seems not to operate properly, follow the
instructions below. If this does not solve the problem, please
contact your local Black & Decker repair agent.
Problem
Step
Possible solutions
The steam mop is
not turning on.
1
Check the unit is plugged in at the wall
socket.
2
Check the unit is switched on using the on/
off switch (1).
3
Check the fuse in the plug.
The steam mop is
not producing
steam.
4
The steam mop will only produce steam
once the handle is pulled back from the
upright position.
5
Check that the water tank (3) is full and
correctly fitted.
NOTE:
When first filled or after running dry it
can take up to 45 seconds for steam to be
produced.
6
Check that the Steam head (5) is firmly
docked into the steam mop body (12).
7
Check steps 1, then 2 then 3.
The steam mop
stops producing
steam during use.
8
Check steps 4, then 5, then 6 and then 3.
The steam mop is
producing too
much steam during
use.
9
The steam mop has 3 settings. Turn the
autoselect dial (2) to increase the amount of
steam being produced.
The steam mop is
producing too little
steam during use.
10
Check step 5.
11
The steam mop has 3 settings. Turn the
autoselect dial (2) to reduce the amount of
steam being produced.
Steam is escaping
from unexpected
areas of the unit.
12
Refer to the assembly chapter of the manual
for correct fitting instructions of all parts and
accessories.
Where can I get
further information
/ accessories for
my steam mop.
13
www.blackanddecker.co.uk/steammop
www.blackanddecker.ie/steammop
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