10
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Jar bottom does not
come off of jar.
A vacuum has been
formed.
Place the jar on the blender
and turn counter clockwise
until jar is released from the
bottom.
Liquid is leaking from
bottom of jar.
Gasket is either
missing or not in
place correctly.
Check that jar is assembled
correctly.
Appliance does not
turn on.
Appliance is not
plugged in.
Check that appliance is
plugged into a working
outlet.
Mixture in blender
does not seem to be
blending.
Not enough liquid
in mixture being
blended or too much
ice.
Turn the blender off and
use a rubber spatula to
redistribute the food; add
some liquid and pulse
the mixture to aid in the
blending process.
Herbs or bread are
sticking to sides
of blender and not
getting chopped.
Blender jar, food to
be chopped and blade
are not dry.
Always make sure that the
jar, the blade and the food
to be chopped are dry.
Food chopped is too
fine or watery.
Food is over
processed.
Use Pulse in short bursts or
blend for a shorter time.
