www.BISSELL.com
10
Problem
Possible causes
Remedies
PowerBrush
doesn’t
rotate
The PowerBrush power switch
is turned off
Make sure PowerBrush switch is on
Vacuum is locked in upright
position
Recline vacuum and switch on the
PowerBrush
PowerBrush has lodged debris or
other entanglements, keeping the
brush from rotating
Check the PowerBrush and
remove debris.
Vacuum
won’t pick
up dirt
Filters are dirty
Remove and rinse pre-motor and
post-motor filters. Allow enough
time for them to dry properly before
reinserting
The Main Hose is not connected
Locate the Main Hose and reconnect
by pushing the hose connection to
secure the latch
There is a crack or hole in the
Main Hose
If there is a crack or hole, order a new
Main Hose from the BISSELL website
The Power Brush bristles are worn Replace the PowerBrush
There is a clog in the vacuum
Remove debris and any other
entanglements that may be
restricting its rotation
The Dirt Container is not seated
correctly
Press the Empty Button to release the
Dirt Container and reseat properly
Dirt is
escaping
from the
vacuum
The Dirt Container is full
Empty the Dirt Container
Filters are missing
Check to see if all of the Pre-Motor
and Post-Motor filters are in place
The Dirt Container is not seated
properly
Press the Empty Button and remove the
Dirt Container. Insert the bottom first
and pivot the Dirt Container towards
the vacuum. Listen for a “click” sound,
indicating that it snapped into place
Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch off and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
