www.BISSELL.com.au
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Visit the BISSELL website: www.BISSELL.com.au
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: _____________ Please record your Purchase Date: _____________
NOTE: Please keep your original sales receipt. It provides proof of the date
of purchase in the event of a Guarantee claim. See Guarantee for details.
Consumer Guarantee
This Guarantee gives you specific legal rights, in addition to rights
you may have under the Australian consumer law. If you need
additional instruction regarding this Guarantee or have questions
regarding what it may cover, please contact your local BISSELL
Consumer Services on the details set out below.
Limited 2 Year Guarantee
(from the date of purchase by
original purchaser)
Subject to the *CONDITIONS identified below, BISSELL will repair or
replace (with new, refurbished, lightly used, or remanufactured
components or products), at BISSELL’s option, free of charge, any
defective or malfunctioning part due to manufacturer defect. This
Guarantee applies to product used for personal purposes, and not
commercial or rental service. This Guarantee does not apply to
fans or routine maintenance or consumable components such as
filters, belts, brush rolls, etc., damage or malfunction caused by
negligence, abuse, neglect, unauthorised repair, or any other use
not in accordance with the user’s guide. BISSELL recommends that
the original packaging be kept for the duration of the Guarantee
period in case such need arises within the Guarantee period that
the item needs re-packing and transportation.
*CONDITIONS OF THE GUARANTEE
Subject to whether such loss is reasonably foreseeable, BISSELL and
its in-country distributors are not liable for incidental or consequential
damages of any nature associated with the use of this product.
FOR AUSTRALIAN CONSUMERS ONLY:
OUR GOODS COME WITH GUARANTEES THAT CANNOT BE EXCLUDED
UNDER THE AUSTRALIAN CONSUMER LAW. YOU ARE ENTITLED TO
A REPLACEMENT OR REFUND FOR A MAJOR FAILURE AND FOR
COMPENSATION FOR ANY OTHER REASONABLY FORESEEABLE LOSS OR
DAMAGE. YOU ARE ALSO ENTITLED TO HAVE THE GOODS REPAIRED OR
REPLACED IF THE GOODS FAIL TO BE OF ACCEPTABLE QUALITY AND THE
FAILURE DOES NOT AMOUNT TO A MAJOR FAILURE.
THIS GUARANTEE IS IN ADDITION TO OTHER RIGHTS OR REMEDIES
UNDER LAW. NOTHING IN THIS GUARANTEE EXCLUDES, LIMITS OR
MODIFIES ANY LIABILITY OF BISSELL WHICH IS IMPOSED BY LAW, OR
LIMITS OR MODIFIES ANY REMEDY AVAILABLE TO THE CONSUMER
WHICH IS GRANTED BY LAW. TO MAKE A CLAIM UNDER THIS
GUARANTEE CONTACT BISSELL AUSTRALIA PTY LTD (DETAILS ABOVE).
CONTACT BISSELL PRIOR TO RETURNING ANY GOODS. WHERE AGREED,
BISSELL WILL REIMBUSE REASONABLE POSTAGE / HANDLING COSTS
(IF ANY) FOR RETURNING GOODS TO BISSELL. TO CLAIM EXPENSES
INCURRED IN MAKING A CLAIM UNDER THIS GUARANTEE PLEASE
PROVIDE BISSELL WITH A COPY OF THE RECEIPT OF THE EXPENSES BY
EMAIL OR POST.
Consumer Care
If your BISSELL product should
require service or to claim under our
limited guarantee, please contact us
as follows:
Website and Email:
www.bissell.com.au
www.bissell.co.nz
Telephone:
Australia: 1300-247-735
New Zealand: 0800-247-735
Write:
BISSELL AUSTRALIA PTY LIMITED
42 Rocco Dr.
Scoresby 3179
Victoria
Australia
Replacement parts and accessories are
available for purchase. To purchase visit
www.BISSELL.com.au.
