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T
roubleshooting
Reduced spray or no spray
Possible causes
Remedies
1. Tank release latch is not closed properly
1. Lift up the tank release latch and press down firmly to
make sure it is in place
2. Spray nozzle clogged
2. Clean spray nozzle
3. Clean water/solution tank empty
3. Check/refill tank
4. Clean water/solution insert clogged
4. Clean insert at bottom of clean water/solution tank
5. Pump needs priming
5. Gently lift clean water/solution tank while depressing the
spray trigger OR gently squeeze clean tank while
depressing spray trigger
Deep cleaner won’t pick up cleaning solution
1. Poor upholstery/carpet tool position
1. Reposition tool on surface, follow recommended cleaning
procedures
2. Dirty water/solution if full
2. Empty dirty water tank
3. Tool brush worn
3. Replace with new brush
4. Excess solution in vacuum flex hose
4. Lift tool and point upwards to allow water in hose to
flow into the dirty water tank
5. Incorrect cleaning formula
5. Use Pawsitively Clean Compact Machine formula or
BISSELL 2X Compact formula only
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a Pawsitively
Clean product.
Please do not return this product to the store
For any question or concern,
BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691
