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DEFINITIONS 
 

Dynamic  Host  Configuration  Protocol  (DHCP)

  is  a  network  application  protocol  used  by  devices  (DHCP  clients)  to  obtain 

configuration  information  for  operation  in  an  Internet  Protocol  network.  This  protocol  reduces  system  workload,  allowing 
devices to be added to the network with little or no manual intervention. 
 

Session Initiation Protocol (SIP)

 is a signaling protocol, widely used for controlling multimedia communication sessions such as 

voice and video calls over Internet Protocol (IP). 

 

SUMMARY TERMS AND CONDITIONS: 

 
1. The Customer agrees to pay all charges for the Service upon receipt of Birchills Telecom's invoice. 
2. Rental charges will normally be invoiced monthly in advance, and call charges will normally be invoiced monthly in arrears. 
3. Birchills Telecom cannot guarantee that the Service will never be faulty. Birchills Telecom is not liable to the Customer for any 
loss of business, revenue, profit or expected savings, wasted expense, financial loss or data being lost or corrupted.  
4. The ability to make 999 or 112 emergency calls cannot be guaranteed. If the Customer uses the Service to make emergency 
calls, the location information received by the emergency services will be limited to the installation address of the Primary Line, 
which may not be the location from which the call originated. Emergency calls may fail if there is a power failure or broadband 
connection failure. Wherever possible alternative arrangements should be made. 
5. The Service will not work in the event of a power failure or a broadband connection failure. 
6. Completing this contract authorises Birchills Telecom to take over the Services from your current telecommunications service 
provider(s).  The  Customer  agrees  that  a  faxed  or  emailed  copy  of  this  form  shall  be  a  legally  binding  contract.  Telephone 
number porting is carried out in accordance with the Birchills Telecom Code of Practice.  
7. The minimum duration of this agreement is 18 months. 
8. In circumstances where the Customer has agreed to an Annual Minimum Call Spend and at the end of any Service Year the 
Customer has not incurred the Annual Minimum Call Spend, the Customer will be liable to pay 40% of the difference between 
the Charges incurred during that Service Year and the Annual Minimum Call Spend. 
9. The Customer acknowledges that all Telephones and other equipment being rented remain the property of  Birchills Telecom 
at all times during the Term and until such items are returned to Birchills Telecom.  
10.  All prices are exclusive of VAT which will be added at the appropriate rate. 
 
For full terms and conditions please visit our website at www.cloudnetuk.com. 

 
 

 

 

 

 

Birchills Telecom Ltd, 34 Green Lane, Walsall, West Midlands, WS2 8HB 

t: 01922 21 33 33 e: [email protected] w: www.birchills.net 

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Страница 1: ...1 Enterprise SIP Phone and Network Introduction Manual Join The Better Network Today Birchills Telecom Ltd 34 Green Lane Walsall West Midlands WS2 8HB t 01922 21 33 33 f 01922 21 33 44 e admin birchil...

Страница 2: ...e Features 4 Phone Specification 4 Introduction 5 Easy set up guide 6 Key details 8 Getting started 10 Settings 11 Accepting a call 11 Making a call 11 Ending a call 11 Transferring a call 11 Call hol...

Страница 3: ...Do not drop knock or shake the phone Rough handling can break internal circuit boards Do not install the phone in places where there is direct sunlight Avoid exposing the phone to high temperatures lo...

Страница 4: ...eatures Flexible dial map Hotline Empty calling reject Black list for reject authenticated call limit call No disturb Caller ID Internal phonebook stores up to 500 numbers Logs Incoming calls Outgoing...

Страница 5: ...ike then enabling a QoS solution such as the Broadband Connect solution from Birchills Telecom will solve this problem There is a cost for this service If you want to change anything this manual will...

Страница 6: ...Fig 1 Contents in the Box Fig 2 Plug into Handset Fig 3 Plug Handset into Phone Fig 4 Plug in Power Birchills Telecom Ltd 34 Green Lane Walsall West Midlands WS2 8HB t 01922 21 33 33 e admin birchills...

Страница 7: ...pty 3 If there is no socket available then you can unplug the network connection from the back of your computer and plug it into your WAN socket on the handset Then plug one end of the yellow cable in...

Страница 8: ...rs List Navigation Key Hold Mute Re Send Hands Free System Info Enter Exit Message Wait Conference Transfer Delete Birchills Telecom Ltd 34 Green Lane Walsall West Midlands WS2 8HB t 01922 21 33 33 e...

Страница 9: ...rn up or turn down the handset volume when a call is ringing you can use this key to adjust the ring volume Transfer Allows transfer of calls Conference Allow conference calls Delete Modify current se...

Страница 10: ...to the Internet now brings up the correct date and the DHCP and SIP display You now need to sign on to the Birchills Telecom network and get a phone number To do this please call 12345 which will con...

Страница 11: ...You can input the number to call and press the key or the r send key or You can use a hands free mode by pressing the loudspeaker you will hear the dial tone then input the phone number you wish to c...

Страница 12: ...Option 1 A dials B s number once B has answered Press the Hold key and the call will be on hold While a call is on hold you can dial C and confirm it pressing the button Pressing the Hold key again y...

Страница 13: ...e Phone Book key The word CURRENT appears pressing the down Navigation key brings up the word ADD Pressing the Enter key now displays INPUT NAME The name is entered using the key pad with each letter...

Страница 14: ...ecom Control Panel Intercom Services The intercom services are not available by default To alter settings please use the Birchills Telecom Control Panel Do Not Disturb 78 Activate Do Not Disturb When...

Страница 15: ...wer is removed from the phone 3 for Advanced Options There are currently no advanced options available 0 to access the mail box it will then give you the following options 1 Record unavailable message...

Страница 16: ...ttp sip1 cloudnetuk com A valid username A valid password If you do not know these then talk to your system administrator or call Birchills Telecom Enter the username where it asks for Login and Passw...

Страница 17: ...d the extensions Also in the home screen in addition to the above you are also able to view information about the extension the public telephone number assigned to the extension the internal extension...

Страница 18: ...the extension the system can perform a set of predefined actions For example let s assume that from 9 00 to 17 00 you are working and that you are waiting for an important call All you have to do is t...

Страница 19: ...ion Authentication to reach extension This feature ensures privacy by requesting callers to provide a secret password before being connected to the extension Cascade calls to extension after x seconds...

Страница 20: ...example in the incoming and outgoing call rules you can set time intervals when the rules apply E Mail Templates You can set the system to send emails to any address on the following events happening...

Страница 21: ...esponsible for ensuring that the user adhere to all relevant laws and legislation pertaining to any actions performed with Birchills Telecom telecommunication equipment or systems You can also listen...

Страница 22: ...location from which the call originated Emergency calls may fail if there is a power failure or broadband connection failure Wherever possible alternative arrangements should be made 5 The Service wil...

Страница 23: ...RMATION For charges and calling plan information please visit our website at www birchills net Birchills Telecom Ltd 34 Green Lane Walsall West Midlands WS2 8HB t 01922 21 33 33 e admin birchills net...

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