Guarantee and service
The Binatone
e
900 is guaranteed for 12 months from
the date of purchase shown on your sales receipt. The
Guarantee does not cover damage by misuse or
negligence, or by excessive voltages — for example,
faults on the telephone line, or lightning.
Please keep your sales (till) receipt — this is your
guarantee
. You should also keep the original packaging
material.
In the unlikely event that you need to return your
e
900 to our Repair Centre while it is under guarantee,
there will be a £5 handling charge.
While the
unit is under
Guarantee
1 Disconnect the base unit from the telephone line and
the mains electricity supply
2 Pack up all parts of your
e
900, using the original
packaging. Remember to include the mains adapter
3 Return the unit to the shop where you bought it,
making sure you take your sales receipt
After the
Guarantee
has expired
If the unit is no longer under Guarantee, first follow
steps 1 and 2 as for repair under Guarantee. Then …
3 Call our Service Department on
0845 345 9677
and ask
for a quotation of the repair charge and details of where
to send your
e
900 for repair
4 Make sure you include with your
e
900:
■
your name and address
■
a cheque or postal order for the value of the repair
charge
5 Return your
e
900 to the address given by the Service
Department
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Binatone Help Line:
0845 345 9677
(Local Call rate)
