“My call was cut
off when I went
out of range.
Now I can’t use
my handset.”
Move the handset
closer
to the base unit before you try
again to make a call.
“There is inter-
ference and
noise on the
line.”
Move the handset
closer
to the base unit, or to a
different position.
Try moving the base unit so that it’s
not near other
electrical equipment
, such as a television or a
computer.
You’ll get the best results if you site the base unit
as
high as possible
. For example, in a two-storey house,
the first-floor landing is an ideal place for the base unit.
“I hear ‘beeps’
from my
handset while
I’m on a call.”
You may be going
out of range
of the base unit. Move
closer, or your call may be cut off.
Check the
Battery Level
symbol on the display. If it is
low, recharge the batteries.
“The Caller
Display feature
isn’t working.”
You need to subscribe to the Caller Display feature from
BT or your service provider.
The caller may have withheld their number by dialling
141. Or they may be calling from a network that does
not transmit the Caller ID (for example, it may be an
international call).
“When I try to
make a call, I
hear Busy
tone.”
If you’re using a
e
900 Twin system, or have extra
handsets registered to your base unit, check that
another handset isn’t already in use on a call.
Troubleshooting
36
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