Bewacom Technical manual
31
Problem Possible
cause
Action
The B button is
pressed, a line
tone is heard, the
extension is
dialled but it does
not ring.
The telephone
system does not
receive DTMF
tones from
Bewacom.
The extension has
more than four
digits.
The extension
begins with 0
(zero).
Check the
telephone system.
Try to connect an
ordinary push-
button telephone
instead of
Bewacom.
Contact Bewator.
Contact Bewator.
The call is
received, but the
lock does not
react to the 5 key
DTMF tone. No
tone is heard in
Bewacom.
The telephone
system does not
send DTMF tones
to Bewacom.
Check the
telephone system.
