BEST 510
Most instances of initial failure to operate properly can be remedied
through a telephone conversation between the user and BEST POWER.
Telephone and fax numbers for principal BEST POWER offices are on
the back cover of this manual.
If, during the course of your call, it is determined that a product must be
returned, your service representative will provide you with instructions.
All returns to BEST POWER must have a Return Material Authority
(RMA) Number. The following information is required to obtain an RMA
Number.
1.
BEST part number.
2.
Serial number.
3.
Company name, address, phone number and contact
person.
4.
Proof of purchase.
5.
Special instructions, if any.
6.
Description of problem.
Shipments must be made in the original packing container. Damage
resulting from shipment in a non-original container will void this
warranty.
For proper handling upon receipt at BEST POWER, the RMA Number
must be clearly placed in several locations on the outside of the package.
BEST POWER will not be responsible for damage to returned goods that
have not been properly packaged or damage exceeding normal wear and
tear.
Return Policy
32
RETURN POLICY
