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SYMPTOMS
CAUSE
REMEDY
NO AIR
• Power supply line open (no power)
• Check power source, check method of control
position in ON
• Fuse blown/circuit breaker tripped
• Replace fuse(s)/reset breaker
• Motor overload tripped
• Internally protected motor - should reset automatically
after cool-down, if not replace motor.
• Failed switch
• Replace switch
MOTOR RUNNING/FANS ARE NOT ROTATING
• Broken or flexible hub
• Replace fan sleeve/reengage coupling
• Shaft rotating inside fan
• Tighten set screws/tighten fan on shaft
• Belt driven units/belt broken
• Replace belts
ELECTRICAL CONTROLS NOT FUNCTIONING WHEN DOOR IS OPEN
• Selector switch is in off position
• Turn switch to “ON” position
• Door limit switch not operating
• Repair or replace limit switch
MINIMUM AIR
• Air directional discharge vanes misadjusted
• Adjust vanes to proper position, see instructions
• Inadequate intake clearance
• Move air curtain or remove obstruction
• Provide adequate space for air curtain
• Blower motor operates below speed
• Improve voltage
• Fan rubbing against housing
• Free fan from housing
• Fan wheels clogged with dirt
• Clean and vacuum fan wheels
AIR IS NOT HITTING
• Air stream to weak
• Adjust nozzle to proper position, adjust motor speed;
FLOOR
see installation instructions
• Air stream hits obstruction
• Remove obstruction or reposition air curtain (move out
3
/
8
” for every 1” up from the door)
• Negative pressure
• Relieve negative pressure by providing make-up air
UNEVEN AIR
• Shaft rotating inside fan
• Tighten set screws
• One motor not operating
• Repair or replace motor
EXCESSIVE AIR
• Nozzle not angled out far enough
• Adjust nozzle angle to outside
MOVEMENT AT
• Unit too powerful
• Adjust motor speed
DOORWAY
• Air movement too cold
• Add auxiliary heat to overcome wind chill factor
• Pushing air outside building
• Adjust discharge angle back into building, adjust motor
speed
SEE
AIR IS NOT HITTING FLOOR
SYMPTOMS
ELECTRICALLY HEATED MODELS
NO HEAT
• Switch turned to “ON” position
• Replace switch or check wiring
• Thermostat not set properly
• Change thermostat setting
• Coils burned out due to lack of air
• Correct airflow problem; replace coils
• Automatic reset thermal cutout failed in open position
• Replace automatic thermal cutout
• Manual reset thermal cutout tripped
• Reset manual thermal cutout
MINIMAL HEAT
• Low entering air temperature
• Based on unit temperature rise, reduce speed
• Thermostat in wrong location - thermostat too
• Move thermostat away from air stream
close to discharge
• Improper voltage
• Supply proper voltage
• Thermostat not set properly
• Change temperature setting
EXCESSIVE HEAT
• Thermostat in wrong location
• Move thermostat closer to air stream
• Thermostat not set properly
• change temperature setting
• Insufficient air over coil
• Remove restriction on intake
X. TROUBLESHOOTING