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Parts of the display and their functions

Input/output terminals

ST4301K
ST5501K

No.

Name

Description

RJ45

Connect to a network using the Ethernet cable.

USB

Access multimedia files on USB drives directly.

Connect a video source to a display device.

HDMI

Receive 4K2K 60Hz supported signals from an external device.

DVI

Connect a video source.

VGA

Receive analog RGB signals from an external device (such as a
computer).

PC AUDIO

Receive audio signals from an external device.

LINE OUT

Output audio signals to an external device.

RS232

Serial interface, used for mutual transfer of data between devices.

Connect with a high-capacity memory card.

Содержание ST4301K

Страница 1: ...ST4301K ST5501K LCD Monitor User Manual ...

Страница 2: ...contents thereof without obligation to notify any person of such revision or changes Copyright Copyright 2018 BenQ Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise witho...

Страница 3: ...the display on a wall 10 Parts of the display and their functions 12 Rear panel 12 Input output terminals 13 Input output terminals 13 Remote control 14 Using the remote control 16 Connection 18 Connecting audio video signals 18 Connecting power 19 Basic operations 21 Turning the display on or off 21 Switching input signals 22 Adjusting audio volume level 22 Operations in the OSD menu 23 Initial s...

Страница 4: ...3 Android system interface 38 Main interface 38 Multimedia files 39 APPS 50 About All Apps 50 Browser 51 X Sign 52 BenQ Suggests 53 WPS Office 54 Blizz 56 Product information 57 Specifications 57 Dimensions 60 Supported input signal resolution 62 Troubleshooting 64 10 23 18 ...

Страница 5: ...y Using wrong or unsuitable accessories may cause the display to fall and result in serious personal injuries Make sure that the surface and fixing points are strong enough to sustain the weight of the display To reduce the risk of electric shock do not remove covers No user serviceable parts inside Refer servicing to qualified service personnel To prevent personal injuries mounting the display or...

Страница 6: ...ion to avoid injury from tip over 13 Unplug this apparatus during lightning storms or when unused for long periods of time 14 Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or m...

Страница 7: ...he remote control in the direct heat humidity and avoid fire Do not drop the remote control Do not expose the remote control to water or moisture Failure to do so could result in malfunction Confirm there is no object between the remote control and the remote sensor of the product When the remote control will not be used for an extended period remove the batteries Battery safety notice The use of ...

Страница 8: ...rds pertaining to environmental management BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection manufacturing packaging transportation using and disposal of the products BenQ ecoFACTS label lists key eco friendly design highlights of each product hoping to ensure that consumers make informed green choices at purchase Ch...

Страница 9: ... cable x 1 Quick start guide The type of power cord supplied may differ from that illustrated depending on your region of purchase Before discarding the package check that you haven t left any accessories inside the box Dispose of packaging materials wisely You can recycle the cardboard carton Consider storing the package if possible for future transport of the display Do not leave plastic bags wi...

Страница 10: ...and lint free cloth on a flat horizontal and object free surface Make sure that the size of the cloth is larger than the display 2 Gently lay the display on the cloth with the LCD screen facing down 3 Remove the desktop stands from the display if installed 4 Identify the wall mounting screw holes on the back of the display as shown in the illustration 5 Install the wall mounting bracket on the dis...

Страница 11: ...eep at least 10 mm of clear space from the back cover of the display to the wall Please consult a professional technician for wall mount installations The manufacturer accepts no liability for installations not performed by a professional technician 10mm 0 39 ...

Страница 12: ... Select confirm options in On Screen Display OSD menu Select input sources Scroll through settings and options in the OSD menu Hot keys for audio volume adjustment Scroll through settings and options in the OSD menu up and down MENU Open or close the OSD menu Turn the display on or off MENU INPUT ST4301K ST5501K 1 2 3 4 5 ...

Страница 13: ...a video source to a display device HDMI Receive 4K2K 60Hz supported signals from an external device DVI Connect a video source VGA Receive analog RGB signals from an external device such as a computer PC AUDIO Receive audio signals from an external device LINE OUT Output audio signals to an external device RS232 Serial interface used for mutual transfer of data between devices SD Connect with a hi...

Страница 14: ...ge to the different mode under non Android system Mode Full 4 3 Film Subtitle PC mode MULTI MEDIA buttons The buttons are used to operate the media functions under Multi Media APP Numeric buttons 0 9 Press to enter numbers SCREEN SHOT Capture the printed screen and save to the USB drive CHLIST Delete a character view program list Note It is only working on some specific regions MUTE Turn on off th...

Страница 15: ...the screen the screen will turn black when the OSD menu is off Press again to resume MENU Activate the OSD menu FREEZE Freeze the screen OK Confirm the selected options or save changes CURSOR KEYS Scroll through settings and options in the OSD menu BACK Press this key to return to previous page HOME Show the main screen of Android system 2 3 1 7 8 9 12 16 14 18 22 21 23 5 6 4 10 13 11 17 15 19 24 ...

Страница 16: ...rtment cover 2 Insert the supplied batteries ensuring that the positive and negative marked battery terminals match the and marks in the battery compartment The supplied batteries are provided for your convenience so that you can operate the display straight away You should replace them as soon as possible 3 Refit the battery compartment cover ...

Страница 17: ...ooms If the display s remote control sensor window is exposed to direct sunlight or strong light the remote control may not operate properly In this situation change the light source readjust the angle of the display or operate the remote control from a location closer to the display s remote control sensor window Keypad remote control lock SOP Press and hold CH on remote control Enable Disable ke...

Страница 18: ...nnectors at the end of the cable Ensure that all cables are fully inserted and firmly seated Connecting the digital inputs 1 Connect the VGA jack on the display to the VGA output jack on a computer using a D Sub 15 pin cable 2 Connect the computer s audio output jack to the PC AUDIO jack on the display using a suitable audio cable 3 Connect the HDMI output jack of a computer or A V device such as ...

Страница 19: ... USB flash drive in the USB port Connecting power Plug one end of the power cord into the Power jack on the display and the other end into an appropriate power outlet if the outlet is switched turn on the switch USB flash drive The USB ports can not be connected with the devices over 0 5A ST4301K ST5501K ...

Страница 20: ...ur region Never use a power cord which appears damaged or frayed or change the plug type on the power cord Be aware of the power loading when you use extension cords or multiple outlet power boards There are no user serviceable parts in this display Never unscrew or remove any covers There are dangerous voltages inside the display Turn off the power and unplug the power cord if you intend to move ...

Страница 21: ...andby mode still consumes power To completely cut off power supply set the Power switch to OFF O and then disconnect the power cord from the power outlet Only by switching on the master switch will either power button work To turn on or off the display press the power button on the display s control panel or on the remote control Turning off the power still consumes power The users have to un plug...

Страница 22: ...ons on the remote control or the INPUT button on the control panel to select an input signal Adjusting audio volume level Press on the control panel or VOL VOL on the remote control to adjust the volume Go to Setting Audio to adjust the volume Refer to Audio settings on page 27 for more information ...

Страница 23: ... Press MENU to close the OSD menu 5 Press BACK to close the OSD menu USB4 USB3 USB3 0 USB2 USB1 Coaxial OUT AC IN HDMI3 HDMI2 ARC HDMI1 AUDIO R AUDIO L VIDEO AUDIO OUT AV IN OFF ON LAN MENU INPUT USB4 USB3 USB3 0 USB2 USB1 Coaxial OUT AC IN HDMI3 HDMI2 ARC HDMI1 AUDIO R AUDIO L VIDEO AUDIO OUT AV IN OFF ON LAN MENU INPUT USB4 USB3 USB3 0 USB2 USB1 Coaxial OUT AC IN HDMI3 HDMI2 ARC HDMI1 AUDIO R AU...

Страница 24: ...e of these steps and complete the setup later Setting Press MENU on the remote control or MENU button on the front panel to enter the OSD menu You can also select Setting on the home screen to go to the OSD menu Under General you can select a desired input source and adjust backlight Refer to Input settings on page 27 for more information Downloading software BenQ may periodically release software...

Страница 25: ...here is no IP address shown please connect the display to the ethernet cable Wireless connection You must use a wireless adapter in order to connect the display to the Internet wirelessly Please contact your local dealer for more information on configuring the wireless connection 1 Press MENU on the remote control or go to Network WI Fi To find the MAC address in Android OS please go to Setting Sy...

Страница 26: ...matically detect the update and will prompt you to download it every time you turn on the display If you want to update the software choose NETWORK UPDATE or USB UPDATE to continue the update Or your can skip this step and update the software later To manually update the software 1 Go to System About System updates 2 If there is an update available the system will begin updating Software update pr...

Страница 27: ...trol or MENU button on the front panel to enter the OSD menu Press on the remote control and press OK to select a desired input source Press on the remote control to exit the menu Use the brightness bar to adjust the brightness for the display Audio settings Go to Audio to enter the Audio menu ...

Страница 28: ...o enable or disable Mute Menu Description Volume Press on the remote control to adjust the volume Balance Press on the remote control to adjust the balance Sound mode Select a preset sound environment Options are Standard Class Meeting Movie or Custom Treble Press on the remote control to adjust the treble Bass Press on the remote control to adjust the bass ...

Страница 29: ...display automatically enters energy saving mode when no one is detected within the sensor s range The display automatically turns off when no one is detected within the sensor s range for a long period of time Menu Description Zoom mode Press on the remote control Options are 16 9 4 3 1 1 Full You can also select Auto to adjust the image EDID Version Press on the remote control and press OK to con...

Страница 30: ...the remote control to move the screen to the left or right V Position Press OK on the remote control to lock or unlock the remote control IR sensor on the front panel of the display Clock Clock adjusts how wide the input pixels are Press on the remote control to make adjustments Phase Phase is in relation to frequency Press on the remote control to make adjustments ...

Страница 31: ...ard Bright Soft Brightness Press on the remote control to adjust the brightness Contrast Press on the remote control to adjust the contrast Hue Press on the remote control to adjust the hue Sharpness Press on the remote control to adjust the sharpness Saturation Press on the remote control to adjust the saturation Color Press on the remote control or click a preset color temperature for the image ...

Страница 32: ...ote control to enable or disable Key lock IR lock Press and OK on the remote control to enable or disable IR lock Pixel shift Press and OK on the remote control to set a pixel shift preventing from image retention DCR Press and OK on the remote control to enable or disable DCR The Key lock and IR lock functions can be enabled at the same time For image retention please see Notes on the LCD panel o...

Страница 33: ...te control and press OK to confirm Press on the remote control to exit the menu Options Description Date time Select to set date time and their formats in Android Language input Select to set Language Keyboard Input methods in Android Startup Shutdown Select to set Startup channel Wake on LAN and Power off reminder Refer to Startup Shutdown on page 36 for more information Factory data reset Select...

Страница 34: ...k Proxy Check the box of Proxy Switch to enable or disable the function Enter the proxy host name The amount of available storage space for the user varies according to the amount of pre installed apps and images occupying the total storage space ...

Страница 35: ...Menu operations 35 Enter the using channel ...

Страница 36: ...Menu operations 36 Startup Shutdown Go to System Startup Shutdown For Startup channel you can choose Last channel or other sources ...

Страница 37: ...Menu operations 37 For Power off reminder you can adjust startup and shutdown time Schedules can be made by choosing the days of the week ...

Страница 38: ...isplay launches the Android main interface by default To navigate the Android main interface press MENU on the remote control to enter the OSD menu to select an input Note that this is a closed Android OS Download and use of unauthorized apps on this system are not available ...

Страница 39: ...ny of the functions shown on the screen Supported image format maximum resolution Icon Function Play the previous image Play the next image Magnify the current image Shrink the current image Rotate the current image counter clockwise Rotate the current image clockwise Image Photo Resolution width x height JPEG Base line 1920 x 1080 Progressive 1024 x 768 PNG Non interlace 1920 x 1080 Interlace 192...

Страница 40: ...file you want to play and perform any of the functions shown on the screen Icon Function Play the previous audio file Play pause the current playback Play the next audio file Repeatedly play audio files in the playlist Check audio files in the playlist ...

Страница 41: ...a 3GPP 3gpp 3gp MP4 mp4 mov m4a MPEG transport stream ts trp tp MPEG program stream DAT VOB MPG MPEG FLV flv WAV wav MPEG1 2 Layer2 16KHz 48KHz Up to 2 8Kbps 384Kbps MPEG1 2 2 5 Layer3 8KHz 48KHz Up to 2 8Kbps 320Kbps AC3 32KHz 44 1KHz 48KHz Up to 5 1 32Kbps 640Kbps AC3 ac3 AVI avi DivX divx Matroska mkv mka 3GPP 3gpp 3gp MP4 mp4 mov m4a MPEG transport stream ts trp tp MPEG program stream DAT VOB ...

Страница 42: ... MPEG program stream DAT VOB MPG MPEG AAC HEAAC 8KHz 48KHz Up to 5 1 AAC LC 12kbps 576kbps V1 6kbps 288kbps V2 3kbps 144kbps AAC aac AVI avi Matroska mkv mka DivX divx 3GPP 3gpp 3gp MP4 mp4 mov m4a MPEG transport stream ts trp tp MPEG program stream DAT VOB MPG MPEG FLV flv RM rm rmvb ra WAV wav Audio Codec Sample rate Channel Bit rate Container ...

Страница 43: ...ska mkv mka WAV wav WMA 10 Pro M1 8KHz 48KHz Up to 5 1 384kbps WMA 10 Pro M2 8KHz 96KHz Up to 5 1 768kbps VORBIS Up to 48KHz Up to 2 Matroska mkv mka WebM webm 3GPP 3gpp 3gp MP4 mp4 mov m4a Supports stereo decoding only DTS Up to 48KHz Up to 5 1 1 5Mbps Pure DTS core MPEG transport stream ts trp tp MPEG program stream DAT VOB MPG MPEG WAV wav Matroska mkv mka Audio Codec Sample rate Channel Bit ra...

Страница 44: ...PEG IMA ADPCM MS ADPCM 8KHz 48KHz Up to 2 32Kbps 384Kbps WAV wav AVI avi Matroska mkv mka 3GPP 3gpp 3gp MP4 mp4 mov m4a G711 A mu law 8KHz 1 64Kbps LBR cook 8KHz 11 025KHz 22 05KHz 44 1KHz Up to 5 1 6Kbps 128Kbps Matroska mkv mka RM rm rmvb ra FLAC 8KHz 96KHz Up to 7 1 1 6Mbps Matroska mkv mka DRA 8KHz 96KHz Up to 7 1 6Mbps MPEG transport stream ts trp Audio Codec Sample rate Channel Bit rate Cont...

Страница 45: ...mat Codec Up to 4K resolution Icon Function Play the previous video file Fast rewind the current video Play pause the current playback Fast forward the current video Play the next video file Check video files in the playlist Video Codec Resolution Bit rate Profile Container VP9 4096x2160 60fps 100Mbps Profile 0 420 8bit Profile 2 420 10bit MKV mkv WebM webm ...

Страница 46: ...DAT VOB MPG MPEG MPEG transport stream ts trp tp MP4 mp4 mov 3GPP 3gpp 3gp AVI avi MKV mkv MPEG4 1080P 30fps 40Mbps Simple Profile Advanced Simple Profile Level 5 GMC is not supported MP4 mp4 mov 3GPP 3gpp 3gp AVI avi MKV mkv DivX 3 11 DivX 4 12 DivX 5 x DivX 6 XviD 1080P 30fps 40Mbps DivX divx MP4 mp4 mov AVI avi MKV mkv Sorenson H 263 1080P 30fps 40Mbps FLV flv AVI avi Video Codec Resolution Bit...

Страница 47: ... 3gpp 3gp MPEG transport stream ts trp tp ASF asf WMV wmv AVI avi MKV mkv MVC 1080P 30fps 62 5Mbps MPEG transport stream ts trp tp AVS 1080P 60fps 50Mbps Jizhun profile Level 6 0 3GPP 3gpp 3gp MP4 mp4 mov MPEG transport stream ts trp tp AVS 1080P 60fps 60Mbps Broadcasting profile Level 6 0 1 08 60 3GPP 3gpp 3gp MP4 mp4 mov MPEG transport stream ts trp tp Video Codec Resolution Bit rate Profile Con...

Страница 48: ...ile Level 3 Simple Profile Main Profile MPEG transport stream ts trp tp ASF asf WMV wmv AVI avi MKV mkv Motion JPEG 1280x720 30fps 40Mbps AVI avi 3GPP 3gpp 3gp MP4 mp4 mov MKV mkv VP8 1920x1080 30fps 20Mbps MKV mkv WebM webm RV30 RV40 1080P 60fps 40Mbps RM rm rmvb MKV mkv Video Codec Resolution Bit rate Profile Container ...

Страница 49: ...ystem interface 49 Browser When connected to a network click on the browser icon to surf the Internet Click on the symbol X in the upper left corner to close it Menu Refer to Settings menu on page 27 for details ...

Страница 50: ...e information Browser Access the web pages Refer to Browser on page 51 for more information BenQ Suggests Show the Android apps suggested by BenQ Refer to BenQ Suggests on page 53 for more information Setting Configure the network and device settings Refer to Menu operations on page 27 for more information WPS Office Read and edit the files in Office formats including doc txt xls and ppt Refer to ...

Страница 51: ... to the lnternet Function Description Address Bar Enter the web page address to view the page Settings Tap to configure the browser settings Back Tap to return to the previous page Next Tap to go to the next page Refresh Tap to reload the current web page Favorite Tap to save the current web page to bookmarks Search Tap to search the Internet Bookmarks Tap to select bookmarks history or saved favo...

Страница 52: ...Sign Designer by their PCs or laptops After editing the contents users can import the file to the display through USB flash drive The contents will then be played automatically X Sign Designer can be downloaded from BenQ website Please refer to the postcard in the accessory pack for the instructions ...

Страница 53: ...the left panel to browse the suggested apps Tap an app from the selected category to view a basic description of the app Function Description Search Tap to search for an app Education Tap to show the suggested apps in the Education category Corporation Tap to show the suggested apps in the Corporation category Exit Tap to close BenQ Suggests ...

Страница 54: ...e located in either the dis play s internal memory an external storage device or cloud storage 2 Tap the function menu on the top panel to access the file format s various functions Function Description Open Tap to browse and open a file Share Tap to share your files through email or other sharing applications Manage Tap to edit or manage the document The description below is for a Powerpoint file...

Страница 55: ... Tap to apply or adjust the timing of a transition Pen Tap to write draw paint or sketch to the slides Play Tap to start a slide show Save As Tap to save the presentation file on either the display s internal memory an external storage device or cloud storage Undo Tap to undo an action Redo Tap to redo the last action Close Tap to close the presentation file Back Tap to return to the previous page...

Страница 56: ...ers 1 On the home screen select Apps Blizz 2 Select Sign In if you want to create a new meeting select Join a Meeting if you want to join an already created meeting After signing in create a meeting ID which will be the meeting ID other users will enter to join the meeting If joining a meeting enter the meeting ID provided by the creator of the meeting in the Join a Meeting page ...

Страница 57: ... ST5501K 1209 6 H 680 4 V Brightness cd m2 typical 350 nits Contrast typical ST4301K 1100 1 ST5501K 1200 1 Response time ms typical 8 Panel Bit 10 bit 1 07B Aspect Ratio 16 9 Input Video VGA INx1 HDMI Input x2 1 4 x 2 Audio Line in 3 5mm USB Type A x3 2 0 x 3 Control Android LAN 10 100 Mbps TV Tuner X Output Audio Line out 3 5mm External speaker out L R X Audio Audio W Amp ST4301K 5W x2 ST5501K 5W...

Страница 58: ...ape Portrait Mechanical Weight without packing with packing kg ST4301K 10 4kg 12 9kg ST5501K 15kg 20 8kg Dimensions W x H x D mm ST4301K 969 9 x 558 3 x 84 8 mm ST5501K 1243 2 x 714 x 69 6 mm Bezel Dimension T B L R mm ST4301K 13 13 13 13 ST5501K 13 9 13 9 13 9 13 9 Feature Image setting O Picture mode O Sharpness enhancement O 10 bit color processing O Source volume control O HDMI HDCP 2 2 Schedu...

Страница 59: ... is not standard Android so access to Google Play is not available APK cannot be installed in the default location Without management permission installing function won t work There is no guarantee that the self installed APK can function normally Storage Content storage may vary by the product supplied for your region Pre installed system and apps may take up some space ...

Страница 60: ...Product information 60 Dimensions ST4301K Unit mm ...

Страница 61: ...Product information 61 ST5501K Unit mm ...

Страница 62: ...Hz 800 x 600 75Hz 832 x 624 75Hz 1024 x 768 60Hz 1024 x 768 75Hz 1152 x 870 75Hz 1280 x 720 60Hz 1280 x 768 60Hz 1280 x 800 60Hz 1280 x 960 60Hz 1280 x 1024 60Hz 1360 x 768 60Hz 1366 x 768 60Hz 1400 x 1050 60Hz 1440 x 900 60Hz 1600 x 1200 60Hz 1680 x 1050 60Hz 1600 x 1050 60Hz 1920 x 1080 50Hz 1920 x 1080 60Hz 3840 x 2160 30Hz 3840 x 2160 50Hz 3840 x 2160 60Hz NTSC M NTSC J PAL BDGHI 480i 60Hz ...

Страница 63: ...ormation 63 480p 60Hz 576i 50Hz 576p 50Hz 720p 25Hz 720p 30Hz 720p 50Hz 720p 60Hz 1080i 50Hz 1080i 60Hz 1080p 24Hz 1080p 25Hz 1080p 30Hz 1080p 24Psf 1080p 25Psf 1080p 50Hz 1080p 60Hz supported Blank not supported ...

Страница 64: ... following Have you turned on the mute function on the display or the input source device Turn off the mute function or increase the audio volume level and try again Are there any loose cable connections Make sure that all cables are connected firmly The computer input image looks strange Have you chosen an unsupported output resolution on the computer Refer to Supported input signal resolution on...

Страница 65: ...ointed at the display s remote control sensor window Check for any obstacle between the remote control and the remote control sensor window Check that the remote control sensor window is not under strong fluorescent lighting or in direct sunlight Check for any devices computer or personal digital assistant PDA nearby that transmit infrared signals which may cause interference to signal transmissio...

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