BenQ FHD, Руководство пользователя

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14 Troubleshooting
Troubleshooting
The power indicator doesn't light up.
Check if the power plug of the receiver or the transmitter is properly inserted into a
functional power outlet.
Poor picture quality or intermittent video.
• Check if your video resolution with HDMI input from your device is set to 1080p, 1080i,
720p, 576p, or 480p. Please refer to “Supported Resolution” for the supported video frame
rate.
• Ensure the transmission distance is less than 100 feet in line of sight.
No audio.
• Check your display’s volume is properly set and not set in mute mode.
• Check if your source player’s audio volume has been turned up.
• Ensure the bit rate of audio from the source device can be supported. Please refer to the
details in “ Audio bit rate support .”
IR blaster can’t control source device.
• Check the IR sensor location of source device. Make sure IR blaster sensor is close and
straight to source device’s IR sensor. Please refer to step 3 in chapter 3 for setup.
• Change IR blaster frequency to meet source device’s requirement. See the page 13 for the
IR blaster frequency switching.
No 3D video output
• OSD displayed:
TX
or/and
RX
• Check both display terminals (include Tx and Rx side) support 3D video format. If one of
display terminals supports 2D format only, then 3D output might not supported.
• For displaying 3D video on the supported display terminal, please turn off the 2D
supported display terminal and re-power on the 3D supported display terminal. Then set
the source player to 3D video format output for the 3D display.
• Check the video output setting of source player such as Blu-ray players or video game
consoles. If the video output setting of Source player is in 3D video format, It might be
abnormal to display on the incompatible display terminal.